Billing, Credentialing & Back-Office Operations Coordinator

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Nabi

Site WebLinkedInTous les Emplois

11 - 50 employés

⚕️ Assurance santé

📡 Télécommunications

☁️ SaaS

Healthcare Insurance • Telecommunications • SaaS

Nabi est un service de santé en ligne qui propose des conseils nutritionnels couverts par l'assurance, centrés sur les défis liés à l'alimentation, au corps et aux habitudes alimentaires. Ils mettent en relation les clients avec des nutritionnistes-diététiciens diplômés via des consultations vidéo sécurisées, avec 95 % des clients ne payant rien de leur poche. Le service comprend un court questionnaire d'admission, des conseils par vidéo couverts par l'assurance, et une application optionnelle pour le soutien entre les sessions afin de suivre les objectifs, l'humeur et le progrès.

Description

• Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up • Track and resolve claim denials and follow up with payers to ensure timely reimbursement • Maintain accurate billing, insurance, and provider records within EMR and practice management systems • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency • Manage credentialing and payer enrollment for new Registered Dietitians (RDs) • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible • Maintain up-to-date provider licenses, credentials, and payer statuses • Ensure provider capacity keeps pace with patient growth • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows • Maintain accurate provider and administrative data across internal systems • Assist with scheduling, data entry, and clinician administrative support as needed • Collaborate with leadership to streamline workflows and build scalable operational processes • Ensure compliance with HIPAA and payer requirements across all workflows • Serve as a point of contact for clinicians and patients regarding administrative and billing questions • Communicate clearly, professionally, and empathetically in a patient-centered care environment

🎯 Exigences

• 1+ years of healthcare administration experience • Prior experience with medical billing, insurance claims, denials, or RCM workflows • Strong organizational skills and exceptional attention to detail • Comfort with EMRs, billing software, spreadsheets, and Google Workspace • Ability to work independently in a fast-paced, fully remote environment • Experience with credentialing, payer enrollment, or provider onboarding (Preferred) • Experience in behavioral health, nutrition, or eating disorder practices (Preferred) • Familiarity with EMRs such as SimplePractice, Healthie, or similar systems (Preferred) • Working knowledge of CPT and ICD-10 codes (Preferred)

🏖️ Avantages

• Health, dental, and vision insurance (for full-time roles) • Home technology reimbursement • Flexible scheduling within core business hours • Professional growth opportunities within a rapidly scaling health organization