Senior Manager, Account Executive

🕒 il y a 1 mois

🥔 Idaho – Distant

🥔 Idaho – Remote

💵 $108 429 - $135 536 / an

⏰ Temps Plein

🟠 Senior

🧑‍💼 Ingénieur d'affaires

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Navitus Health Solutions

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2003

💼 Conseil

🛡️ Assurance

🏥 Santé

Consulting • Insurance • Healthcare

Navitus Health Solutions est un gestionnaire de prestations pharmaceutiques (PBM) qui propose des solutions transparentes et centrées sur les personnes pour les prestations pharmaceutiques, à destination des régimes de santé, des employeurs, des programmes gouvernementaux et d'autres parrains de régimes. L'entreprise opère sur un modèle de passage intégral à un coût majoré, qui met l'accent sur la réduction des coûts des médicaments, la gestion des formulaires, la gestion des médicaments spécialisés (y compris une pharmacie spécialisée à coût majoré), l'évaluation des réclamations, la gestion du réseau de pharmacies, ainsi que l'activation et le support des membres. Navitus se positionne comme un partenaire fiduciaire axé sur l'accessibilité, la conformité, la qualité clinique, et l'amélioration des résultats de santé grâce à des services PBM sur mesure et à des intégrations de santé numérique.

Description

• Own and manage a portfolio of complex, high-value clients, serving as the primary strategic point of contact and ensuring alignment with organizational goals. • Lead the execution, and ongoing management of long-term account strategies, including Strategic Business Plans, Quarterly Business Review (QBR) Summaries, and performance reporting. • Partner with internal subject matter experts to identify opportunities for cost savings, service enhancements, clinical improvements, and program expansion. • Support and lead contract renewals, negotiations, and new business implementations, ensuring client commitments and performance guarantees are met. • Proactively identify, communicate, and execute up-sell and expansion opportunities across both personal and team-managed books of business. • Provide day-to-day leadership, coaching, and strategic guidance to ensure consistent client management practices and high service standards. • Translate strategy from the Sr. Director into clear priorities, expectations, and execution plans for the team. • Conduct performance management activities, including goal setting, performance reviews, feedback, development planning, and corrective action when necessary. • Oversee hiring, onboarding, training, and workforce planning for the team to ensure appropriate coverage and capability. • Foster a culture of accountability, collaboration, continuous improvement, and client-centric thinking. • Monitor and report on team and client performance metrics, ensuring achievement of service levels, performance guarantees, and financial targets. • Provide guidance and leadership when performance guarantees are at risk or not met, including development of corrective action plans and client communication strategies. • Assist with budget planning and management, including staffing, travel, and operational expenses. • Participate in Sales finalist meetings, client presentations, and new business pursuits as needed. • Travel to client sites and internal meetings as required.

🎯 Exigences

• Bachelor’s degree in business, marketing, healthcare administration, or a related field or equivalent work experience required. • 5+ years’ experience in the PBM or healthcare industry, managing complex client relationships. • 5+ years’ experience leading, developing, and managing teams, including performance management and talent development or equivalent experience required. • Demonstrated success in strategic account management, client retention, and growth. • Strong strategic thinking and execution skills, with the ability to translate strategy into results.

🏖️ Avantages

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!