Senior Manager – Managed Services Integration

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Net at Work

Net at Work

201 - 500 employés

💼 Conseil

🏭 Fabrication

📦 Logistique

Consulting • Manufacturing • Logistics

Net at Work est un fournisseur de solutions technologiques qui aide les petites et moyennes entreprises à améliorer leurs opérations grâce à l'utilisation transformative de la technologie. Ils offrent une large gamme de services, y compris la mise en œuvre d'ERP, des solutions CRM, des services informatiques gérés, l'hébergement cloud, et des services de conseil stratégique. Net at Work se concentre sur le déverrouillage du potentiel des technologies de nouvelle génération pour améliorer l'efficacité des entreprises, l'expérience des employés, et l'engagement des clients. En alignant la technologie sur les besoins de l'entreprise, ils assistent des entreprises dans divers secteurs dont la chimie, la construction, la santé, et bien d'autres, pour optimiser leur performance et libérer leur potentiel.

Description

• Develop and lead the enterprise integration strategy for Managed Services acquisitions from due diligence through long-term operational stabilization • Partner with executive leadership to define integration objectives, priorities, timelines, and success metrics • Design scalable integration methodologies, governance models, templates, playbooks, and best practices • Lead multiple complex acquisition integrations simultaneously while balancing business priorities and resource constraints • Collaborate with the M&A team during due diligence to evaluate operational readiness, integration complexity, and post-close planning • Provide executive oversight for customer transitions, organizational alignment, and technology migrations • Direct cross-functional integration workstreams across Finance, IT, Infrastructure, Operations, People & Learning, Sales Operations, Customer Success, Marketing, Procurement, and Legal • Manage end-to-end integration of managed service providers and vendors across acquired and merged entities • Ensure successful integration of service delivery processes, operational procedures, financial controls, reporting, systems, and business operations • Identify operational, organizational, financial, technology, and customer risks and implement mitigation strategies • Represent the Managed Services integration function with executive leadership, acquired business owners, vendors, strategic partners, and external stakeholders • Establish governance activities to monitor progress, remove roadblocks, and drive decision-making • Develop executive dashboards and communicate integration health, KPIs, accomplishments, risks, and recommendations to senior leadership • Capture lessons learned after every acquisition and continuously improve Net at Work's Managed Services integration capabilities

🎯 Exigences

• Bachelor's degree in Business, Operations, Information Systems, Finance, or a related field • Advanced degree preferred • 10+ years of leadership experience in Managed Services, consulting, business transformation, operations, or M&A integration • Experience leading enterprise-wide post-acquisition integrations or large-scale operational transformation initiatives • Strong executive presence with exceptional communication, facilitation, negotiation, and stakeholder management skills • Demonstrated ability to influence senior leaders and drive results across organizations without direct authority • Technology services, MSP, SaaS, consulting, or private equity-backed company experience strongly preferred • PMP, Lean Six Sigma, Prosci, or similar certifications are a plus • May require customer approval for access to customer information, systems, and/or premises

🏖️ Avantages

• Bonus eligibility in accordance with the terms of the Company's plan • Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 Paid Holidays per year, including 1 floating holiday

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