Client Solutions Architect

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $95 625 - $150 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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🗣️🇺🇸🇬🇧 Anglais requis

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NetCov

201 - 500 employés

🔒 Cybersecurity

🤝 B2B

💼 Conseil

💰 Private equity en 2022-11

Cybersecurity • B2B • Consulting

NetCov est une entreprise de services informatiques et technologiques gérés, forte de 30 ans d'expérience, qui propose des services gérés en informatique, cloud, cybersécurité, conformité et conseils axés sur l'IA aux entreprises et organisations orientées vers des missions spécifiques. L'entreprise met l'accent sur des services gérés axés sur l'humain, la cybersécurité proactive (y compris l'alignement CMMC/NIST pour les sous-traitants du Département de la Défense), les migrations et l'optimisation du cloud, la gestion de la conformité ainsi que les conseils stratégiques en informatique et l'intégration de l'IA. NetCov soutient des secteurs tels que AEC (architecture, ingénierie et construction), les coopératives de crédit, les entreprises financières soutenues par des fonds de capital-investissement, les ONG, et les sous-traitants du DoD ; elle cite des partenariats avec AWS et Microsoft, compte plus de 350 membres dans son équipe, et supporte plus de 50 000 utilisateurs.

Description

• Oversee comprehensive infrastructure, security, and technology strategy for clients • Serve as the primary technical advisor for client environments • Develop and mentor Client Solutions Architects • Establish and lead a formal mentorship program • Create individualized development plans for mentees • Conduct bi-weekly one-on-one mentorship sessions • Guide architects in cloud architecture, security frameworks, and emerging technologies • Provide hands-on training in solution design methodologies and architectural patterns • Lead technical workshops and knowledge-sharing sessions • Review solution designs, technical proposals, and client presentations • Lead and coordinate infrastructure team efforts across technical domains • Develop and implement best practices for infrastructure, security architecture, and technology roadmaps • Maintain knowledge of emerging technologies and industry trends • Develop understanding of clients’ business goals, technical landscapes, and operational challenges • Identify and mitigate technology and security risks • Create and maintain strategic technology roadmaps • Serve as primary escalation point for complex technical issues and client concerns • Build and maintain client relationships • Collaborate with Client Success Managers on client satisfaction and exceptions • Participate in client meetings as a technical expert • Partner with the Project Management Office on technology implementations and migrations • Coordinate with service delivery teams on project roadmaps • Support client renewal and expansion discussions • Deliver 3-5 major strategic technology projects per quarter • Execute at least 85% of planned technology roadmap milestones • Introduce 2+ technology solutions or optimizations per client annually • Complete technology assessments for all new client onboardings within 45 days • Resolve 90%+ of potential technology risks before client impact • Perform other duties as assigned

🎯 Exigences

• 6-9 years of progressive IT experience • 3+ years in enterprise client-facing roles • 5+ years in MSP environments • Current Azure Solutions Architect Expert certification • Current AWS certification • Current CISSP certification • Expert-level proficiency in cloud architecture • Expert-level proficiency in security frameworks, including NIST and CMMC 2.0 • Expert-level proficiency in emerging technologies • Exceptional C-level relationship management skills • Strategic thinking to translate business objectives into actionable technology roadmaps • Outstanding communication abilities to present complex technical concepts to diverse audiences • Commitment to continuous learning • Collaborative approach across Client Success and Project Management teams • Willingness to travel occasionally for on-site meetings

🏖️ Avantages

• Performance-based incentives and commissions • Continuous training • Career development • Opportunities for advancement • Collaborative culture • Cutting-edge cybersecurity and IT services

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