EDI Coordinator

🕒 il y a 1 mois

🔔 Pennsylvania – Distant

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⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of New Pig

New Pig

501 - 1000 employés

🏭 Fabrication

Manufacturing

New Pig est une entreprise industrielle connue pour ses produits de la marque PIG®, primés à plusieurs reprises, qui proposent des solutions pour gérer les fuites, les égouttements et les déversements dans différents environnements de travail. L’entreprise offre une large gamme de produits absorbants, notamment des tapis, des boudins, des barrages, des coussins et des bacs, ainsi que d’autres solutions dédiées au confinement des déversements, à la protection individuelle et à la sécurité au travail. En mettant l’accent sur la propreté et la sécurité, New Pig aide les entreprises du monde entier à préserver leur productivité et à gérer efficacement les déversements de liquides.

Description

• Coordinate end-to-end EDI onboarding for new customers and suppliers, including requirements gathering, transaction volumes, timing expectations, testing, and production readiness • Translate business requirements into clear scope and technical requests for the EDI provider and other technical resources • Coordinate user acceptance testing and validate transactions before production deployment • Communicate timelines, risks, roadblocks, and status updates among partners, internal teams, and the vendor • Submit, prioritize, track, and follow up on vendor requests, incidents, enhancements, and partner implementations • Hold the EDI provider accountable for timelines and service levels; escalate missed commitments, recurring issues, SLA breaches, or business-impacting delays • Identify recurring issues and work with the EDI provider and internal teams on durable solutions • Monitor day-to-day EDI transaction processing and identify failed, rejected, delayed, or incomplete transactions • Coordinate investigation and resolution of EDI issues involving customers, suppliers, internal systems, and the EDI provider • Communicate business-impacting issues and resolution updates to stakeholders • Serve as primary point of contact for customers and suppliers regarding EDI implementations, operational issues, and transaction questions • Maintain partner requirements, implementation status, contacts, transaction types, and documentation • Collaborate with Finance, Supply Chain, Customer Service, Sales, IT, and other teams on business requirements and transaction flows • Coordinate changes involving ERP, order management, warehouse, shipping, invoicing, and other connected systems • Participate in business systems and integration projects involving EDI • Create and maintain EDI process documentation, requirements, implementation records, SOPs, troubleshooting procedures, and support documentation • Maintain an inventory of active trading partners, transaction types, volumes, implementation dates, incidents, failures, implementations, and vendor requests • Monitor trends and recurring issues and recommend process, monitoring, support, documentation, and vendor-management improvements • Provide leadership reporting on implementations, SLA performance, incidents, vendor accountability, reliability, efficiency, and operational risk

🎯 Exigences

• 1-2 years of professional experience in EDI, business systems, ERP/order management, supply chain technology, B2B integration, business operations, or a related field • Working knowledge of EDI concepts, business-to-business transaction flows, and how EDI data moves through enterprise systems • Ability to coordinate technology implementations, system changes, integrations, or trading partner onboarding • Experience interfacing with third-party technology vendors, managed service providers, or outsourced technical resources • Strong analytical and troubleshooting skills; ability to investigate issues systematically and coordinate resolution across multiple teams • Familiarity with enterprise systems such as ERP, order management, warehouse management, or supply chain software and the flow of business data through them • Strong project coordination, organization, written and verbal communication, documentation, record-keeping, and process-management skills • Experience working with a managed EDI service provider or ASP platform • Familiarity with EDI transactions: purchase orders (850), purchase order acknowledgments (855), advance ship notices (856), invoices (810), and functional acknowledgments (997/999) • Familiarity with EDI communication methods such as AS2, SFTP, HTTPS, or APIs and transaction standards including X12 and EDIFACT • Experience in manufacturing, distribution, retail, or supply chain environments • Experience with process improvement, workflow automation, business systems projects, project-management tools, ticketing systems, or collaboration platforms • No VISA sponsorships for this role

🏖️ Avantages

• Equal Opportunity Employer • Reasonable accommodation during the application process

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