Account Executive

🕒 il y a 1 mois

🗣️🇺🇸🇬🇧 Anglais requis

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NICE

5001 - 10000 employés

Fondée en 1991

☁️ SaaS

🤖 Intelligence artificielle

📡 Télécommunications

SaaS • Artificial Intelligence • Telecommunications

NICE est un fournisseur leader de solutions d'automatisation du service client alimentées par l'IA, transformant les centres de contact en centres d'expérience client de classe mondiale. Leur plateforme CXone Mpower offre une automatisation complète des flux de travail du service client, intégrant agents humains et IA pour fournir des interactions client efficaces et personnalisées. Les offres de NICE comprennent l'IA pour l'expérience client, des solutions numériques et en libre-service, l'engagement et la gestion de la main-d'œuvre, ainsi que des plateformes de centres de contact entièrement basées sur le cloud. Ils sont reconnus comme un leader dans l'industrie des centres de contact en tant que service (CCaaS), fournissant des outils pour augmenter l'efficacité opérationnelle, l'engagement des employés et améliorer la satisfaction client.

Description

• This role is responsible for driving net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory. • The Account Executive will own the full sales cycle while acting as a trusted, consultative partner—positioning NiCE’s Public Safety solution portfolio through direct selling, partner collaboration, and solution expertise. • Success in this role requires balancing high-activity territory execution with deep understanding of Public Safety workflows, including 911 and Criminal Justice digital evidence processes, to win complex public-sector opportunities.

🎯 Exigences

• 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors. • Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes. • Proven success generating pipeline and closing deals in complex public-sector procurement environments. • Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts. • Consultative selling approach with strong discovery, demonstration, and presentation skills. • High-activity, disciplined sales execution with exceptional work ethic. • Strong communication, technical aptitude, and creative problem-solving skills. • Ability to influence senior decision-makers and build trust across multiple stakeholder groups.

🏖️ Avantages

• Health insurance • Professional development opportunities

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