Account Manager – IV

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of NJM Insurance Group

NJM Insurance Group

1001 - 5000 employés

Fondée en 1913

Insurance

NJM Insurance Group est un fournisseur d'assurances bien établi offrant une gamme de produits d'assurance personnels et commerciaux. Leurs services incluent l'assurance automobile, habitation, locataire, copropriété, automobile commerciale et assurance entreprise, avec un accent particulier sur la satisfaction exceptionnelle des clients et l'expérience des réclamations. NJM est reconnu pour son expérience exceptionnelle en matière de réclamations automobiles par J. D. Power et s'engage à servir les clients dans des États tels que le Connecticut, le Maryland, le New Jersey, l'Ohio et la Pennsylvanie. L'entreprise se distingue par sa simplicité et son approche axée sur le client, sans jingles ni mascottes, offrant des solutions d'assurance fiables et de multiples opportunités de réduction pour diverses polices.

Description

• Manage contract renewals, including negotiating terms and approving contract modifications outside standard guidelines • Assess client needs and recommend appropriate products • Serve as the day-to-day account lead, maintaining consultative relationships • Represent Horizon at trustee meetings, board meetings, and client requested forums • Proactively manage client expectations and escalate issues as appropriate • Partner with Data & Reporting teams to deliver client specific reporting and performance insights • Experience with ASO groups both Full Administration and Shared Administration • Coordinate internally with various teams to resolve complex issues • Develop and conduct client and group workshops related to enrollment, claims procedures, and healthcare industry regulations • Analyze relevant factors and outcomes for decision making • Ensure accounts and brokers are informed of applicable legislative and regulatory updates • Perform additional duties as assigned by management

🎯 Exigences

• High School Diploma or GED required • Bachelor’s degree preferred, or equivalent relevant experience in lieu of a degree • Minimum of ten (10) years of account management experience with increasing responsibility • Sales and/or Account Management experience within Labor and Public Sector markets strongly preferred • Requires a New Jersey State Health/Life License • Advanced proficiency in Microsoft Word, Excel, and PowerPoint • Knowledge of union structures, Shared Administration/TPA models, and collective bargaining agreements • Understanding of group health product lines, including Managed Care • Preferred knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures

🏖️ Avantages

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement

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