Channel Sales Director

🕒 il y a 14 jours

🇺🇸 États-Unis – Télétravail

💵 $159 000 - $168 000 / an

⏰ Temps Plein

🔴 Expert

🤑 Commercial

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Observe.AI

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Observe. AI est une plateforme d'intelligence artificielle de niveau entreprise, spécialisée dans l'intelligence conversationnelle pour améliorer les opérations dans les centres de contact. L'entreprise propose des solutions avancées pour l'assistance en temps réel des agents, l'optimisation des performances des agents et du coaching, ainsi que la surveillance de la conformité, visant à renforcer les équipes de service client et à réussir au sein de l'organisation grâce à ses agents VoiceAI et son automatisation alimentée par l'IA. La plateforme aide les entreprises à évaluer 100 % de leurs interactions avec les clients, à améliorer la satisfaction client et à augmenter les revenus tout en réduisant les coûts opérationnels, ce qui est particulièrement bénéfique pour des secteurs comme la banque et les services financiers ainsi que l'assurance santé.

Description

• Develop and execute a comprehensive regional channel partner strategy in alignment with Observe.ai's overall business objectives • Cultivate and maintain strong relationships with existing channel partners, providing necessary support and resources to ensure their success in promoting Observe.ai solutions • Identify and onboard new channel partners, including Sub-Agents, and Value-Added Resellers (VARs) to expand market reach and drive revenue growth • Collaborate cross-functionally with Sales, Marketing, Product, and Customer Experience teams to align channel efforts with the overall company strategy • Drive partner engagement through regular communication, training, and joint marketing initiatives • Conduct market analysis and identify emerging opportunities, competitive trends, and potential areas for channel expansion • Provide regular reporting and insights to the VP of Channels on channel performance, pipeline development, forecasting and partner feedback • Collaborate with partners to develop joint go-to-market plans, including sales enablement, lead generation, and customer success strategies • Represent Observe.ai at industry events, conferences, and partner meetings to enhance brand visibility and strengthen partner relationships

🎯 Exigences

• Minimum of 7 years of experience in channel management, preferably in the technology or software industry • Proven track record of exceeding channel sales targets and driving partner engagement • Strong understanding of the customer experience (CX) landscape and its importance in driving business outcomes • Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization • Strategic thinker with the ability to develop and execute on long-term channel strategies • Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously • Willingness to travel within the assigned region as needed

🏖️ Avantages

• Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best. • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work. • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth • Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs • Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees • Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.