Manager, Technology & Data Services

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OCHIN, Inc.

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1001 - 5000 employés

Fondée en 2000

🤝 À but non lucratif

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. est une organisation à but non lucratif spécialisée dans le conseil en technologies de l'information de santé, collaborant avec des organisations de soins communautaires et rurales à travers les États-Unis pour promouvoir des soins équitables et intégrés. Depuis plus de 25 ans, elle offre un accès à une plateforme de dossier médical partagé et des solutions de connaissances intégrées, et fournit des services de technologie de l'information en santé, de formation des travailleurs, de conseil opérationnel et financier, ainsi que des activités de recherche et de plaidoyer pour améliorer la qualité clinique, le bien-être des médecins et la durabilité de son réseau national de prestataires de santé communautaire.

Description

• Support the mission of OCHIN by providing strategic leadership and operational accountability for enterprise data platforms, business intelligence services, and internal application development • Ensure the delivery of secure, reliable, and high-quality technology and data services that enable clinical operations, business functions, and member-facing programs across the OCHIN collaborative • Manage Database & Data Platform Services (SQL Server, Epic Clarity, Power BI, BusinessObjects, Tableau, and data replication technologies) • Lead Business Intelligence & Data Services development of data extracts, reporting solutions, and analytics sourced from Clarity and related systems • Oversee Internal Tools & Application Development, design, development, and support of member-facing applications leveraging modern technologies, including Claude, AWS, and related platforms • Ensure service reliability, performance, and risk management across all supported platforms • Communicate with internal stakeholders and OCHIN members, providing transparency into service performance, incidents, and planned changes • Establish and enforce standards for data governance, platform performance, and secure development practices • Drive continuous improvement in data delivery, operational efficiency, and solution scalability • Build and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement

🎯 Exigences

• Bachelor’s degree in information technology, Computer Science, Data Analytics, or related field; or equivalent experience • 7–10+ years of progressive experience across data platforms, business intelligence, and application/data engineering • 3–5 years of remote people leadership, including performance management, team development, and delivery accountability • Proven experience leading enterprise data platforms and analytics environments, including: SQL Server, Epic Clarity, and data warehouse technologies • Business intelligence tools (Power BI, BusinessObjects, Tableau) • Data pipelines, integration (ETL/ELT), and data modeling • Experience supporting internal tools and application development, including modern architectures leveraging AWS, APIs, and AI-assisted development tools (e.g., Claude) • Experience with data replication, availability, and platform performance optimization • Proven ability to lead teams supporting 24x7 critical data and application services, with accountability for system uptime, data availability, and service performance • Experience defining and managing SLAs, data refresh cycles, and operational metrics • Demonstrated ownership of incident management, root cause analysis, and continuous service improvement • Experience establishing and enforcing data governance, security, and secure development practices • Strong background in capacity planning, performance optimization, and platform lifecycle management • Experience managing or influencing cloud consumption, platform costs, and vendor relationships (FinOps) • Strong communication skills, with the ability to effectively engage: Internal leadership and cross-functional IT teams OCHIN members and non-technical stakeholders • Proven ability to provide clear, transparent communication regarding: Service performance Incidents and outages Planned changes and platform evolution • Proven ability to lead enterprise change management, ensuring coordination, minimal disruption, and successful adoption of new platforms and tools • Experience aligning clinical, operational, and technology stakeholders to deliver high-value data and application solutions • Demonstrated ability to build and lead high-performing teams, with a focus on accountability, collaboration, and continuous improvement.

🏖️ Avantages

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement