Mental Health Throughput Manager

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $70 000 - $80 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 8%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Ohio Chapter, American Academy of Pediatrics (Ohio AAP)

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11 - 50 employés

Fondée en 1934

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

La section de l'Ohio de l'Académie Américaine de Pédiatrie (Ohio AAP) se consacre à l'éducation et à la défense de la santé et du bien-être des enfants et des adolescents dans l'Ohio. L'organisation offre des ressources, des formations et des actions de plaidoyer visant à améliorer les soins pédiatriques, promouvoir la vaccination et traiter des problèmes de santé clés au sein de la communauté. Elle facilite également l'engagement entre les prestataires de santé et les familles grâce à divers programmes éducatifs et initiatives axés sur la santé des enfants.

Description

• Directly supervise Intake Coordinators, Scheduling Specialists, Access Coordinators, and other operational support staff • Recruit, onboard, train, and develop team members • Conduct regular one-on-one meetings, coaching sessions, and performance evaluations • Establish productivity, quality, and service expectations • Develop staffing models and schedules to ensure adequate coverage • Manage attendance, PTO approvals, and workforce planning • Oversee all patient intake and access workflows • Ensure timely response to referrals, inquiries, and appointment requests • Monitor and improve new patient conversion rates • Reduce barriers to care and improve speed to first appointment • Develop strategies to minimize appointment delays and improve patient experience • Maintain waitlists and implement backfill strategies • Monitor patient flow across the continuum of care • Optimize provider schedules and template utilization • Forecast provider capacity and identify opportunities to increase access • Monitor visit completion rates, cancellations, no-shows, and rescheduling patterns • Develop strategies to improve continuity of care and reduce patient leakage • Support service expansion planning and resource allocation • Oversee internal and external referral processes • Monitor referral aging and conversion metrics • Ensure seamless transitions between levels of care and services • Collaborate with referral sources and internal stakeholders to improve access and patient retention • Ensure referral documentation and authorization requirements are completed timely • Partner with Revenue Cycle teams to identify operational barriers impacting billing and claims submission • Monitor scheduling and registration accuracy to minimize claim denials • Support processes that improve charge capture and reduce delays in revenue realization • Develop, standardize, and maintain operational workflows and SOPs • Identify inefficiencies and implement process improvement initiatives • Lead operational projects and system implementations • Coordinate onboarding activities for new providers to ensure operational readiness • Support new program launches, market expansions, and strategic initiatives • Utilize Lean principles and data-driven methodologies to improve throughput • Monitor key operational dashboards and KPIs • Analyze trends related to patient access, provider utilization, conversion, throughput, and retention • Develop weekly and monthly leadership reports • Utilize Excel, business intelligence tools, and reporting platforms to identify opportunities for improvement • Present operational findings and recommendations to leadership • Ensure compliance with HIPAA and organizational policies • Monitor scheduling, registration, and documentation accuracy • Conduct audits and implement corrective actions as needed • Ensure payer, authorization, and credentialing requirements are met • Support organizational quality improvement initiatives

🎯 Exigences

• Must be bilingual in Spanish • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Psychology, or a related field (or equivalent experience) • 3–5 years of healthcare operations or patient access experience • 2+ years of leadership or supervisory experience • Experience with mental health • Strong knowledge of scheduling workflows and patient access management • Advanced proficiency in Microsoft Excel and reporting tools • Experience with electronic health record (EHR) systems