
10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
🕒 il y a 23 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
• Gather and refine stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals and policies • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile approaches • Mentor junior analysts and provide guidance on best practices • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Support Epic, Workday, Kronos, and other applications • Collaborate with interface, analytics, IT, clinical, and operational teams on integrations, extracts, registries, and reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned management processes • Design and implement customized Epic training programs • Govern and maintain the CareConnect curriculum and training environments • Communicate system releases and upgrades • Manage end-user training requests and incidents and improve support processes
• Bachelor’s degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of a degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC, system governance, and waterfall/agile methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build: current Epic certification or proficiency in relevant modules and 3+ years of Epic build/configuration experience • For Application Build: experience with system integration, HL7, FHIR, and interface testing • Preferred/desired: leadership or supervisory experience; SQL/Clarity, Caboodle, SlicerDicer, Radar, or Reporting Workbench; patient access, billing, coding, finance, or clinical operations experience; healthcare regulations; AWS/Azure; business intelligence and analytics tools • ITIL Foundation certification is desired but not required • Advanced degree is a plus, not required
• Work from home within Ohio • Day shift • 40 scheduled hours per week • Great Place to Work Certified™ organization • Supportive, professional environment • Opportunities to learn and grow • Tools and resources to accomplish the organization’s mission • Equal employment opportunity and nondiscrimination protections
Postuler Maintenant🕒 il y a 23 jours
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