Operations Consultant

Emploi pas sur LinkedIn

🕒 il y a 4 mois

🌲 Oregon – Distant

🌲 Oregon – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

⚙️ Opérations

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Orchata

Site WebLinkedInTous les Emplois

11 - 50 employés

🤝 B2B

🛍️ eCommerce

💰 €4 000 000 Seed Round en 2021-07

B2B • eCommerce

Orchata est une entreprise technologique financée par Y Combinator (YC S20). Notre mission est d'aider les propriétaires de petites entreprises en Amérique latine à développer leurs activités et à rivaliser avec les grandes chaînes d'entreprises. Comment ? En leur fournissant la technologie et les informations clés sur le marché qui renforceront leurs capacités en matière de service à la clientèle, de ventes efficaces et d'opérations quotidiennes.

Description

• Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations • Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities • Develop a deep bench of talent by focusing on performance management and succession planning • Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers • Develop and oversee upward reporting to ensure HQ leadership is connected to the field • Serve as the liaison between department rollout, local territory execution, and other department leadership partners • Acquire top talent through direct involvement in the interview, hiring, and onboarding process • Ensure your sites are operating at appropriate staffing levels and anticipate needs • Assist in the launch of new sites within your territory • Regionally-based leader dedicated to their territory

🎯 Exigences

• 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management • Leadership and management experience required of multi-location teams • Demonstrated ability to manage large onboarding programs to train and onboard high performing employees • Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field • Adept at analytical work and the ability to motivate others in a deadline-driven environment • Demonstrated ability to solve complex problems under pressure • Analytical and critical thinking ability • Strong communication and organization skills • Able to balance attention to detail with swift execution