Support Specialist, Finance

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ORGA-SOFT Organisation und Software GmbH

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1979

💼 Conseil

🍽️ Alimentation et boissons

📦 Logistique

Consulting • Food & Beverage • Logistics

ORGA-SOFT Organisation und Software GmbH est une entreprise allemande de logiciels qui propose INTEGRA®, une suite ERP intégrée destinée aux entreprises de taille moyenne, avec un accent particulier sur l'industrie des boissons et de l'alimentation. La plateforme offre des modules pour les achats, le CRM et les ventes, la comptabilité et le contrôle de gestion, l'entrepôt et la logistique, les ressources humaines, la production, le commerce électronique, la facturation électronique et l'EDI, ainsi que des options de BI, de travail mobile et de déploiement cloud ou sur site. ORGA-SOFT met l'accent sur la transparence de la chaîne d'approvisionnement, l'automatisation des flux de travail, l'intégration des systèmes et le conseil/services pour aider les entreprises à optimiser leurs processus et leur prise de décision.

Description

• First- and second-level support for our ERP software focusing on financial accounting as well as payroll • Analyze, classify and process support requests in the ticketing system • Diagnose issues and provide solutions by phone, e-mail and remote access • Plan, prepare, execute and test software updates and new program releases • Document support cases, solutions and processes • Conduct end-user training • Support ERP implementations, updates and subprojects • Close collaboration with development, consulting and internal specialist departments

🎯 Exigences

• Completed commercial training (e.g., accounting clerk, tax clerk) or equivalent qualification • Several years of professional experience in financial accounting advantageous • Good knowledge of commercial processes (accounts receivable, accounts payable, general ledger, payroll) • Experience in IT support, user support or ERP environment desirable • Proficient with MS Office, especially Excel • Experience with CRM or ticketing systems • Basic SQL knowledge (Microsoft SQL Server and/or Oracle) advantageous • Excellent German language skills, written and spoken • Service- and customer-oriented working style • Analytical thinking and structured problem-solving • Independence, sense of responsibility and ability to work in a team • Strong communication skills when interacting with end users • Willingness to develop professionally and technically

🏖️ Avantages

• Flexibility regarding working hours/location to shape your work–life balance • Mentoring program and individual onboarding plan for new employees • Training opportunities for professional/personal development • Exciting work environment with diverse tasks within a committed team • Very good working atmosphere with pleasant colleagues • Company and team events, fitness facilities in the main building • Ergonomic workstations (adjustable desks, work standing or sitting) with modern equipment • Central location with good transport links • Pro-rated capital-forming benefits (from the 1st month of employment) • Flat hierarchies and short decision-making paths / informal culture (use of first names) • Family-like working environment • Device leasing (e.g., smartphone or iPad) and bike leasing • Company benefit scheme (health and disability coverage) • Company parking / bicycle parking spaces • Vacation/Christmas bonus • Bonus schemes • Table football / fruit baskets / cafeteria (without meals)