Insurance Admin Support Specialist

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇺🇸🇬🇧 Anglais requis

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Outsourcey

201 - 500 employés

Fondée en 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey est une agence de personnel à distance de premier plan, spécialisée dans la mise en relation des entreprises avec des talents offshore qualifiés. Elle simplifie le processus d'externalisation pour des entreprises allant des startups aux entreprises Fortune 500, offrant des solutions de personnel flexibles sans contrats à long terme ni frais d'installation. En tirant parti d'un vaste réseau de professionnels qualifiés, Outsourcey aide ses clients à réduire les coûts opérationnels tout en améliorant l'efficacité et la capacité d'adaptation, garantissant que les entreprises peuvent répondre efficacement à leurs besoins de projets à travers diverses industries.

Description

• Accurately enter and maintain client, policy, and claims information within internal systems. • Manage inboxes and conduct email follow-ups with clients, insurers, and third parties. • Prepare and update policy documentation, schedules, and related records. • Assist with policy renewals, endorsements, and general insurance administration tasks. • Ensure all records and documentation are complete and up to date. • Monitor outstanding items and follow up to ensure timely completion. • Maintain high levels of accuracy and compliance with internal processes. • Support brokers and account managers with day-to-day administrative activities. • Organise and file documents electronically. • Liaise with clients and stakeholders in a professional manner. • Assist with reporting and other ad hoc administrative tasks as required. • Contribute to process improvements and maintain service standards.

🎯 Exigences

• Min 2.5 years previous experience supporting an Australian insurance business. • Strong data entry and administration skills with excellent attention to detail. • Experience managing email correspondence and following up on outstanding items. • Excellent written and verbal English communication skills. • Experience using Insight Insurance CRM. • Proficiency with Microsoft Office applications, particularly Outlook and Excel. • Strong organisational and time management skills. • Ability to work independently and manage competing priorities.

🏖️ Avantages

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.

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