
201 - 500 employés
Fondée en 2024
🤝 B2B
🛍️ eCommerce
B2B • eCommerce • IT outsourcing
Outsourcey est une agence de personnel à distance de premier plan, spécialisée dans la mise en relation des entreprises avec des talents offshore qualifiés. Elle simplifie le processus d'externalisation pour des entreprises allant des startups aux entreprises Fortune 500, offrant des solutions de personnel flexibles sans contrats à long terme ni frais d'installation. En tirant parti d'un vaste réseau de professionnels qualifiés, Outsourcey aide ses clients à réduire les coûts opérationnels tout en améliorant l'efficacité et la capacité d'adaptation, garantissant que les entreprises peuvent répondre efficacement à leurs besoins de projets à travers diverses industries.
🕒 il y a 1 mois
🗣️🇺🇸🇬🇧 Anglais requis
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201 - 500 employés
Fondée en 2024
🤝 B2B
🛍️ eCommerce
B2B • eCommerce • IT outsourcing
Outsourcey est une agence de personnel à distance de premier plan, spécialisée dans la mise en relation des entreprises avec des talents offshore qualifiés. Elle simplifie le processus d'externalisation pour des entreprises allant des startups aux entreprises Fortune 500, offrant des solutions de personnel flexibles sans contrats à long terme ni frais d'installation. En tirant parti d'un vaste réseau de professionnels qualifiés, Outsourcey aide ses clients à réduire les coûts opérationnels tout en améliorant l'efficacité et la capacité d'adaptation, garantissant que les entreprises peuvent répondre efficacement à leurs besoins de projets à travers diverses industries.
• Analyse, debug and resolve assigned incidents and problems. • Conduct analysis for new business requirements • Work with vendors and internal team members to design appropriate solutions, leveraging Boomi as primary method for integration between applications. • Develop and document technical and/or integration specifications. • Document and maintain user interfaces with current systems • Work with vendors to develop and deliver commercially viable solutions. • Develop internal solutions where agreed that there is no satisfactory application that exists • Conduct comprehensive testing/debugging and/or work with other team members to ensure solutions contain no major issues. • Plan deployments and execute implementation plans that minimise the impact to the business. • Ensure technical and support documentation is complete and current. • Ensure test plans are documented to reflect current supported scenarios • Support integration for all existing applications • Use appropriate IT processes and IT tools to manage IT work (i.e. Zendesk for incident management and change request process) • Review and contribute continuous improvement of application integrations and operational processes and procedures ensuring cost, time, quality, security and supportability are balanced • Version Control of software (e.g Git) and CICD concepts • Effectively break down projects into deployable increments • Apply company development principles in all projects and integrations.
• Relationship building skills • Customer Service focus • Effective communication skills • Effective interpersonal skills • Planning and organisation skills – ability to manage conflicting priorities. • Time management skills • Ability to troubleshoot complex problems • Business Systems integrations or similar IT based role in a retail business • Strong understanding of integration software and change management • Strong understanding with relational databases, including data modelling, querying, and optimisation using Microsoft SQL Server (MS SQL). • Intermediate to Senior Experience Gsuite • Power Apps Premium • Microsoft Visio Plan 2 • Visual Studio • LastPass • Magento • Momentis • Zendesk - IT • Microsoft 365 E5 • APTOS ERP • tRS • FranConnect (Wardrobe) • Boomi
• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.
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