Field Service Engineer

🔥 il y a 19 heures

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Packsize

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2002

📦 Logistique

💼 Conseil

🍽️ Alimentation et boissons

Logistics • Consulting • Food & Beverage

Packsize est une entreprise spécialisée dans les solutions d'emballage à la demande, offrant des systèmes d'emballage automatisés et personnalisables conçus pour optimiser l'efficacité et la durabilité des expéditions. Leur approche innovante de l'emballage, appelée SMART Packaging, se concentre sur la création de solutions d'emballage écologiques et conformes aux réglementations, répondant aux divers besoins de l'industrie. Les systèmes de Packsize s'adressent à divers secteurs, notamment le commerce électronique, la fabrication et la logistique, aidant les entreprises à réduire les déchets, réduire les coûts et améliorer la satisfaction des clients.

Description

• Install, configure, maintain, troubleshoot, service, and repair equipment solutions onsite at customer facilities • Perform start-up testing, validation, and commissioning of Automatic Packaging Solutions Systems • Deliver customer training on product capabilities, features, and general maintenance • Execute defined service and installation calls for assigned customers • Support customer installation project management • Schedule tasks at customer job sites • Perform routine maintenance and emergency services • Manage support requests, issues, and spares for end customers • Use technical drawings and documentation to troubleshoot issues • Continuously learn customer operational processes, packaging designs, and technical specifications • Document, report, and perform administrative work related to project installs and preventative maintenance • Handle emails, expense reports, travel arrangements, and technical reports • Communicate with company and customer personnel • Adhere to company and local customer safety requirements and protocols • Work against set performance KPIs • Build and maintain strong, trust-based customer relationships • Travel frequently, including internationally, with approximately 50–70% overnight travel

🎯 Exigences

• Bachelor degree/technical education OR minimum 3 years experience in troubleshooting electrical/mechanical equipment • Strong diagnostic and problem-solving skills with a customer-first mindset • Skilled in use of mechanical and electrical hand tools • Able to read technical schematics and wiring diagrams • Detail oriented and stress resistant • Strong communication and collaboration skills • Flexible and adaptable to changes • Comfortable working independently and managing own time with minimal supervision • Customer service oriented with ability to balance multiple tasks and priorities • Innovative and self-assured with decision making ability and hands-on mentality • Positive attitude and ability to learn quickly in a hyper-growth environment • Familiar with Microsoft Office • Fluent in English and local language (spoken and written) • Must be able to lift 50lbs • Will be required to stand, walk, kneel, and bend for several hours constantly • Willingness to travel and work consignment shifts, including weekends • Previous experience as a Resident Engineer or customer-facing field service role (nice to have) • Familiarity with automated packaging systems or industrial automation equipment (nice to have) • Basic knowledge of PLC systems and industrial sensors (nice to have) • Experience with technical documentation, reporting, or digital service tools (nice to have) • Valid driver's license (nice to have) • 5+ years hands-on experience in electro-mechanical systems (preferred)

🏖️ Avantages

• Medical, dental, and vision coverage • 401(k) retirement plan • Paid Time Off • Health Savings and Flexible Spending Accounts (HSA/FSA) • Life and disability insurance • Critical illness, hospital indemnity, accident, and legal/ID theft protection • Employee Assistance Program (EAP) • Reasonable accommodations in the application process and workplace • Equal employment opportunities and commitment to a diverse, equitable, and inclusive workplace