Resident Service Engineer

🕒 il y a 15 jours

🏖️ New Jersey – Distant

info

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Packsize

Packsize

501 - 1000 employés

Fondée en 2002

📦 Logistique

💼 Conseil

🍽️ Alimentation et boissons

Logistics • Consulting • Food & Beverage

Packsize est une entreprise spécialisée dans les solutions d'emballage à la demande, offrant des systèmes d'emballage automatisés et personnalisables conçus pour optimiser l'efficacité et la durabilité des expéditions. Leur approche innovante de l'emballage, appelée SMART Packaging, se concentre sur la création de solutions d'emballage écologiques et conformes aux réglementations, répondant aux divers besoins de l'industrie. Les systèmes de Packsize s'adressent à divers secteurs, notamment le commerce électronique, la fabrication et la logistique, aidant les entreprises à réduire les déchets, réduire les coûts et améliorer la satisfaction des clients.

Description

• Work cross-functionally with R&D, Software and Quality Engineering teams • Receive incoming parts and supplies, verify their quality and quantity • Ensure proper documentation and record-keeping of parts transactions • Monitor and maintain accurate inventory levels of parts and supplies • Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance • Completes and successfully pass training courses • Develops knowledge of Packaging Designs • Learns and develops the customer support and technical skills necessary to perform high quality maintenance • Performs preventive maintenance on machines, equipment and accessories • Performs installation of new equipment and train Customer Personnel • Learns and completes basic administration duties (assigned tasks, emails, etc.) • Exposed to moving parts and electricity that require safety protocols • Excellent work ethic and time management skills needed • Must be accessible via telephone, and promptly return email and phone messages • Travel by vehicle or airplane within assigned geography, overnight travel may be required

🎯 Exigences

• Proven experience in parts and inventory management, preferably in a similar industry • Proficiency in using inventory management software and tools • Excellent Customer Service skills • Basic Excel, Word skills • Knowledge of Windows platforms • Advanced mechanical skills • Advanced troubleshooting skills to resolve equipment issues utilizing drawings, operational characteristics, and technical documentation • Ability to learn troubleshooting and problem-solving procedures • Able and willing to lift up to 50 lbs • Ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist • Must be able to climb a ladder • Exhibit mature, independent judgment with little or no direct supervision • Effectively communicate through written and verbal reports to customer and direct supervision regarding worksite status • Associate degree or Vocational technical training is strongly desired, Bachelor’s in related area preferred • Good mechanical and troubleshooting skills • Clean driving record with a valid driver’s license.

🏖️ Avantages

• Medical, dental, and vision coverage • 401(k) retirement plan • Paid Time Off • Health Savings and Flexible Spending Accounts (HSA/FSA) • Life and disability insurance • Employee Assistance Program (EAP)

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