Account Manager

🕒 il y a 2 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 12%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Panorays

Panorays

51 - 200 employés

💼 Conseil

📦 Logistique

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Panorays est un fournisseur leader de solutions de gestion des risques cybernétiques tiers, aidant les entreprises à optimiser leurs défenses pour chaque relation tierce unique. Fié par les chaînes d'approvisionnement les plus complexes au monde, Panorays offre aux entreprises les outils pour anticiper toute menace émergente de tiers et fournit des mesures correctives exploitables.

Description

• Manage global European accounts • Build and nurture relationships with decision-makers across accounts • Address customer risks proactively to ensure satisfaction and retention • Identify upsell and expansion opportunities • Drive renewals and negotiate contracts • Expand Panorays’ presence across customer organizations by engaging stakeholders and uncovering broader needs • Partner with Customer Success Managers to resolve challenges and deliver value-driven solutions • Advocate for customer needs internally and ensure alignment across teams • Monitor customer environments to identify potential issues and ensure seamless platform usage • Prepare and lead account reviews and presentations • Demonstrate business value and strategize future initiatives • Report directly to the Director of Account Management

🎯 Exigences

• 4+ years of experience in account management or a related role in a B2B enterprise or mid-market SaaS environment • At least 2 years of experience in the Cybersecurity domain • Hands-on exposure to TPRM, GRC, Privacy, or Compliance frameworks • Proven success in driving upsells, renewals, and expansions while meeting or exceeding revenue targets • Solid understanding of numbers and business strategies • Ability to align solutions with customer goals • Familiarity with third-party risk management, cybersecurity, or GRC is a plus • Proficiency with Salesforce, Gong, LinkedIn Sales Navigator, and other CRM and sales enablement tools • Strong interpersonal and relationship-building skills • Proven ability to manage multiple customer accounts • Excellent presentation and communication skills • Experience engaging with senior stakeholders • Self-motivated, adaptable, and able to thrive in a fast-paced, collaborative environment

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