Employee Benefits Account Manager

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Patra Corporation, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 jours

Toujours ouverte sur le site de Patra Corporation. Vérifiée il y a 1 heure.

Logo of Patra Corporation

Patra Corporation

5001 - 10000 employés

Fondée en 2005

🛡️ Assurance

💳 Fintech

☁️ SaaS

💰 €146 000 000 Private Equity Round en 2022-09

Insurance • Fintech • SaaS

Patra Corporation est un leader dans la fourniture de services externalisés pour l'assurance habilités par la technologie et de solutions logicielles alimentées par l'IA, de confiance pour plus de 880 organisations d'assurance. Elle offre une large gamme de services incluant le traitement d'assurance, les opérations de souscription, et des solutions de flux de travail efficaces adaptées aux agences de détail, aux grossistes et aux transporteurs. Avec un accent sur l'automatisation et l'excellence opérationnelle, Patra permet à ses clients d'améliorer l'efficacité et de débloquer des insights tout au long du cycle de vie de la police.

Description

• Manage a targeted book of small employee benefits accounts with $350,000 to $500,000 in revenue • Serve as the main point of contact for clients • Handle day-to-day servicing of accounts • Maintain and retain business by coordinating resources for new business and renewals • Develop and maintain relationships with clients, carriers, team members, India team, and Implementation Consultants • Manage all customer service aspects according to Patra and agency procedures • Manage policy retention • Promote growth through account rounding and new business • Maintain clients and policies in the agency management system, including tasks, activities, attachments, and email initiation • Utilize the India team for established workflows • Recommend policy coverages, changes, exclusions, and insurance coverage needs to clients • Respond to inquiries, concerns, emails, and faxes within 24 hours and return phone calls the same day • Stay current on market conditions and technical knowledge of small-group employee benefits products and tools • Identify efficiency improvements and revenue opportunities for Team Leads • Maintain a paperless workflow • Perform other duties as assigned

🎯 Exigences

• 3 to 5+ years of Employee Benefit Retail Insurance Experience • Active Life & Health Insurance License • Proficiency with core Benefits insurance coverages • High level of proficiency with carrier online platforms • Ability to communicate effectively and professionally with clients and internal staff • Sense of urgency, initiative, responsiveness, and attention to detail • Ability to maintain the highest level of confidentiality • Ability to handle multiple tasks simultaneously • Exceptional organizational skills and ability to meet designated deadlines • High level of energy and teamwork orientation • Self-starter with superior organizational skills • Ability to understand customer challenges and partner with them to find solutions • Excellent verbal and written communication skills • Excellent computer, internet, and Microsoft skills • Patience and eagerness to be culturally effective with offshore India-based employees • Minimum internet speed of 6 mbps download and 3 mbps upload; direct connection into modem; no satellite

🏖️ Avantages

• Competitive Salary • Benefits • PTO • Work from home remotely in United States only

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