Renewal Manager

🕒 il y a 19 jours

🍂 Massachusetts – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Pentera

201 - 500 employés

🔒 Cybersecurity

📋 Conformité

Cybersecurity • Compliance

Pentera est le leader de sa catégorie dans la Validation de Sécurité Automatisée, permettant à chaque organisation de tester facilement l'intégrité de toutes les couches de cybersécurité, dévoilant ainsi en permanence les véritables expositions de sécurité actuelles, à tout moment et à toute échelle. Des milliers de professionnels de la sécurité et de prestataires de services dans le monde entier utilisent Pentera pour guider la remédiation et combler les lacunes de sécurité avant qu'elles ne soient exploitées. Pour plus d'informations, visitez : pentera.io.

Description

• Design, develop, and implement efficient and effective renewal processes and playbooks tailored to Pentera's innovative approach • Handle a high volume of renewals, managing multiple accounts and priorities to meet quarterly and annual targets • Manage renewal negotiations with both channel partners and end users • Analyze renewal data to identify trends, risks, and opportunities for improvement • Provide regular reports on renewal metrics, performance, and forecasts to senior management • Work closely with the sales, customer success, finance, and product teams to ensure alignment and collaboration on renewal activities • Ensure customer satisfaction and retention by managing and driving the renewal process for existing customers

🎯 Exigences

• 5+ years of experience in a renewals management, customer success, or account management role, within the cybersecurity industry • Strong negotiation and contract management skills • Excellent communication and relationship-building abilities, particularly with C-level executives • Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions • Familiarity with CRM and renewals management tools used in the industry, i.e Salesforce • Proven experience working collaboratively across departments, including sales, customer success, and finance • Proactive problem-solving skills • Ability to manage multiple tasks simultaneously • Willingness to travel as needed

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