Permit Operations Lead

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PermitFlow

Site WebLinkedInTous les Emplois

11 - 50 employés

🏗️ Construction

💼 Conseil

📦 Logistique

💰 €31 000 000 Series A en 2024-02

Construction • Consulting • Logistics

PermitFlow est une entreprise dédiée à la simplification du processus d'obtention de permis pour les promoteurs, constructeurs, entrepreneurs et autres professionnels dans diverses municipalités. Leur plateforme propose des services tels que la recherche, la préparation, la soumission et le suivi des permis, tous conçus pour accélérer le processus d'approbation. Grâce à une équipe d'experts locaux et une couverture nationale, PermitFlow garantit que les projets reçoivent leurs permis rapidement et efficacement, réduisant les formalités administratives et améliorant la transparence. L'entreprise offre des solutions spécialisées pour une gamme de projets, y compris les nouvelles constructions, la toiture et les rénovations pour les propriétés résidentielles et commerciales, facilitant ainsi la navigation des clients à travers les réglementations municipales.

Description

• Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements. • Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more. • Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities. • Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders. • Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency. • Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements. • Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.

🎯 Exigences

• 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment. • Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences. • Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred. • Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail. • Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs. • Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development. • Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle. • Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.

🏖️ Avantages

• Competitive salary and meaningful equity in a high-growth company • Comprehensive medical, dental, and vision coverage • Flexible PTO and paid family leave • Home office & equipment stipend