Technical Customer Service Advisor

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🌪️ Kansas – Distant

🌪️ Kansas – Remote

⏰ Temps Plein

🟢 Junior

💝 Support Client

🚫👨‍🎓 Aucun diplôme requis

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PerunHR

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2021

👥 RH Tech

🎯 Recrutement

🤝 B2B

HR Tech • Recruitment • B2B

PerunHR est une entreprise de conseil en acquisition de talents et en recrutement fondée par Stefan Markovic. Fort de plus de 8 ans d'expérience dans le secteur, Stefan propose une gamme de services incluant le recrutement externalisé (RPO), l'externalisation des processus métiers (BPO), l'optimisation de CV et la création de descriptions de poste. PerunHR privilégie un service personnalisé, adaptant ses solutions pour répondre aux besoins uniques de chaque client tout en innovant constamment pour s'adapter à l'évolution du paysage des affaires.

Description

• Help others solve their technology issues • Support clients’ customers as a first point of contact • Resolve technical issues • Actively listen to customers and meet their needs • Deliver a world-class experience in every interaction • Provide product solutions

🎯 Exigences

• Be at least 18 years or older • Have a High School Diploma, or equivalent • Be able to successfully pass a criminal background check • Have at least six months of customer service experience • Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175 (no Wi-Fi or satellite internet, you must have ethernet connections) • Preferably, have previous Contact Center and/or work from home experience • Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred • Have a workspace that can only be accessed by you during your work hours • Be able to work independently with discipline and motivation to succeed in a virtual environment • Have excellent English written and verbal communication skills • Be courteous and friendly with a high degree of professionalism • Thrive in a fast-paced work environment