Field Service Engineer – Xper, Philips HemoApp

🕒 il y a 1 jour

⛰️ Colorado, Oregon, +1 états de plus – Distant

⛰️ Colorado – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $29 - $45 / heure

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Philips

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

Healthcare • Healthcare Insurance • Biotechnology

Au cours de la dernière décennie, nous nous sommes transformés pour devenir un leader centré sur les technologies de santé.

Description

• Provide on-site, online, and phone support within the zone and nationwide to resolve complex technical problems and product issues for Xper/Flex Cardio products and Xcelera Cardiology PACS modality • Provide customer service by adhering to customer entitlements, setting expectations, meeting commitments and arrival times, and resolving customer needs • Understand the customer's business and competitive environment and generate service revenue • Participate in the regional work team, improve team processes, and identify training gaps • Increase capability and capacity by becoming qualified in multiple modalities and learning new tools • Complete administrative duties including timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, and site/service documentation • Adhere to training, quality, safety, and regulatory requirements • Use tools, support, resources, and escalation processes to resolve customer and system problems • Complete preventative maintenance, Field Change Orders, installations, and related tasks • Diagnose and resolve electronic, network, and mechanical problems

🎯 Exigences

• 1+ years of experience in a field or hospital-based service environment, or 3+ years in electromechanical industries • Ability to understand and apply electronic, mechanical, and networking theory • Ability to install, diagnose, and repair equipment • Knowledge and use of necessary tools and test equipment • Associate Degree in electronics or equivalent combination of education and experience • Ability to work in office/home office, remote, and hospital/healthcare environments • Ability to work flexible hours, including overtime, weekends, and on-call rotations • Ability to safely work with radiation sources and/or radioactive materials • Ability to wear required personal protective equipment • Able to travel extensively, including international travel, at least 75% • Valid driver's license and good driving record • US work authorization required; no current or future visa sponsorship • Must reside in or within commuting distance to a major airport in Colorado, Oregon, or Washington state

🏖️ Avantages

• Overtime eligible • Annual incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Comprehensive Philips Total Rewards benefits program • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement