Service Product Manager, Diagnostic X-ray

🕒 il y a 12 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $210 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Philips

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

Healthcare • Healthcare Insurance • Biotechnology

Au cours de la dernière décennie, nous nous sommes transformés pour devenir un leader centré sur les technologies de santé.

Description

• Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American diagnostic X-ray portfolio • Lead North America service growth initiatives and lifecycle optimization programs • Develop and execute regional strategies to maximize lifecycle value creation • Drive service attachment strategies tied to point-of-sale transactions, including term attachment optimization • Manage initiatives to retain, upgrade, and expand the existing customer installed base • Improve long-term service profitability • Lead modality-specific growth programs for the diagnostic X-ray portfolio • Partner with sales, service, and marketing teams on customer value messaging and commercial execution • Collaborate with regional sales, service delivery, marketing, finance, and global business teams • Support business case development, pricing strategies, and market opportunity assessments • Track KPIs and business performance metrics to evaluate program effectiveness and optimize results • Analyze market trends, competitive activity, and customer needs • Identify lifecycle and service growth opportunities • Serve as a subject matter expert on lifecycle management and installed base optimization • Travel approximately 10% in a field/home-based role

🎯 Exigences

• At least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions • Familiarity with radiology and service structure for capital equipment is required • Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required • Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation • Broad knowledge of products and services within scope • Demonstrated ability to foster collaboration across multifunctional teams • US work authorization required; candidates requiring sponsorship now or in the future will not be considered • No relocation benefits provided

🏖️ Avantages

• Annual incentive bonus, sales commission or long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Comprehensive Philips Total Rewards benefits program • 10% travel requirement • Company relocation benefits will not be provided

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