Solutions Engineer

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 17%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Pliant

Pliant

201 - 500 employés

Fondée en 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 €40 000 000 Series B - Pliant en 2025-04

Fintech • SaaS • B2B

Pliant est une plateforme de cartes de crédit qui permet aux entreprises, banques et fintechs d'émettre et de gérer des cartes de crédit, d'automatiser les paiements et d'optimiser les dépenses et les flux de travail comptables. Pliant propose des applications de paiement, une API Pro pour l'émission et l'automatisation des cartes, Cards-as-a-Service (CaaS) et Banking-as-a-Service (BaaS) pour intégrer ou marquer en blanc des programmes de cartes, ainsi que des comptes globaux, des opérations de change et des transferts, du crédit et du financement, et des services de conformité et d'habilitation. Elle dessert des entreprises, e-commerce, revendeurs, sociétés SaaS, agences de voyage et de marketing, et banques avec des fonctionnalités telles que la surveillance en temps réel, le contrôle des dépenses, la gestion des reçus, les intégrations avec les systèmes comptables et de gestion des dépenses, les cartes virtuelles à usage unique et l'automatisation par API. Pliant détient une licence de monnaie électronique dans l'UE, émet des cartes au Royaume-Uni, est certifiée PCI DSS et ISO/IEC 27001, et se concentre sur l'optimisation des paiements B2B et les solutions de finance intégrée.

Description

• Own technical onboarding & integrations: Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. • Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. • Be the integration “problem solver” during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. • Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. • Build reusable assets: Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. • Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.

🎯 Exigences

• 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting. • Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL). • Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs. • Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders. • High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets. • Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders. • Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion. • Fluent in English

🏖️ Avantages

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and a remote first work environment. • Company card with a monthly allowance for lunches, coffee, etc. with co-workers

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