Customer Service Agent

Emploi pas sur LinkedIn

🕒 il y a 24 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Pool Scouts

Pool Scouts

11 - 50 employés

👥 B2C

🤝 B2B

B2C • B2B

Pool Scouts est une entreprise de services de piscine franchisée qui offre des opportunités de possession d'entreprise clés en main, basées à domicile, pour l'entretien et le soin des piscines. La marque met en avant un revenu résidentiel récurrent, des territoires locaux protégés, un faible investissement initial et un soutien aux franchisés incluant le marketing, la formation ainsi que des systèmes opérationnels. En tant que membre de Buzz Franchise Brands, Pool Scouts se positionne comme un leader national sur le marché des services professionnels pour piscines avec une croissance des franchises, la disponibilité de territoires, et un solide soutien corporatif.

Description

• Sell initial and recurring service to residential pool owners via inbound calls • Proactively engage existing customer base via outbound calls • Provide excellent customer service to existing and new customers • Manage customer work orders, invoicing and billing via business management software • Manage technicians, service schedules, and vehicle routing • Manage inventory of materials and chemicals • Oversee financial aspects of local business • Represent business in some local marketing capacities

🎯 Exigences

• A Sales-focused individual with experience • Excellent customer service and communication skills • Computer savvy with strong software user skills • Positive can-do attitude • Highly organized with strong attention to detail • Ability to manage a team of technicians • Familiarity with Profit & Loss statements, and comfortable with numbers

🏖️ Avantages

• Competitive pay • Advancement opportunities, including year-round employment • On-the-job training so you’re fully equipped to service customers. • Lots of time outdoors! • Great work culture that rewards hard work through an incentive structure • Additional job perks such as team meals and celebrations for special occasions

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