Senior Account Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌲 North Carolina – Distant

🌲 North Carolina – Remote

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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ProofPilot

Site WebLinkedInTous les Emplois

11 - 50 employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

ProofPilot est une plateforme d'expérience clinique (CXP) qui offre des solutions SaaS en marque blanche, de bout en bout, pour unifier le recrutement dans les essais cliniques, l'engagement des patients et des sites, la formation et les opérations d'étude pour les promoteurs et les sites de recherche. La plateforme propose des modules pour le recrutement d'études, des hubs pour les patients et les sites, l'éducation sur le protocole, l'analyse, la conformité et les intégrations, visant à accélérer l'enrôlement, réduire les abandons, améliorer la conformité des sites et réduire les coûts des essais tout en respectant les normes réglementaires (HIPAA, GDPR, CFR Part 11, GxP, SOC2). ProofPilot cible les promoteurs pharmaceutiques, les CRO et les sites de recherche avec des outils pour optimiser la présence numérique, le jumelage des participants, la gestion des visites et les communications continues de l'étude.

Description

• Own a portfolio of sponsor and CRO accounts as the primary relationship owner and point of contact • Maintain account health and retention • Build senior-level relationships with clinical operations leaders and study teams • Advise clients on trial recruitment and operations • Run regular business reviews to demonstrate value and align on account strategy • Own escalation and issue resolution in partnership with Customer Success, Support, and Product • Own revenue and expansion targets for the account portfolio • Build account plans identifying new studies, sites, or platform modules for existing accounts • Prospect and qualify new opportunities within existing accounts • Track and report pipeline generated from existing accounts against quarterly growth targets • Position new features and platform capabilities based on clients' trial needs • Lead end-to-end proposal processes for account expansions, including RFP responses and competitive positioning • Partner with leadership on pricing, packaging, and contract terms • Negotiate and close renewal and expansion agreements • Coordinate with Clinical Operations on handoff and kickoff after contract signature • Collaborate with Sales, Customer Success, Clinical Operations, Marketing, and Product • Maintain visibility into account structures, goals, and upcoming trials to anticipate needs and identify opportunities

🎯 Exigences

• Bachelor's degree and 5+ years of experience in account management, business development, or another client-facing revenue role, or an equivalent combination of education and experience • Proven track record of owning renewal or expansion targets and closing deals with senior-level stakeholders • Experience running a full sales or renewal cycle, including prospecting and qualifying opportunities, building proposals, negotiating terms, and closing • Comfortable leading pricing conversations and contract negotiations • Strong consultative and relationship-building skills with director-level and above stakeholders • At least 1-2 years of direct, indirect, or cross-functional team leadership experience • Excellent written and verbal communication skills, including running executive-level business reviews • Proficiency with a CRM, such as Salesforce or HubSpot, and account health tracking tools • Willingness to travel up to 20-25% of the time for client business • Background in life sciences, clinical trials, or healthcare technology is preferred • Familiarity with clinical trial recruitment, prescreening, decentralized trial models, or real-world evidence/real-world data offerings is preferred • Experience selling or supporting SaaS platforms into regulated or highly technical buyers is preferred • Experience responding to RFPs and leading competitive or bid-defense conversations is preferred • Role is remote, based anywhere in the United States

🏖️ Avantages

• Remote work arrangement • Opportunity to work with sponsor and CRO accounts in clinical trial recruitment and operations • Cross-functional collaboration with Customer Success, Product, Sales, Clinical Operations, and Marketing

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