Solution Consultant – Customer Expansion

🕒 il y a 13 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Qualifacts

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1998

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Qualifacts est un fournisseur de premier plan de solutions complètes de dossiers médicaux électroniques (EHR) pour la santé comportementale, conçues pour moderniser les soins aux clients et améliorer les résultats dans les services de santé mentale et comportementale. L'entreprise propose une gamme de services comprenant les soins virtuels, la documentation clinique, la planification des traitements, la facturation et l'intelligence d'affaires, adaptés aux agences de santé mentale, aux services de santé et services sociaux, au traitement des addictions et aux petites pratiques médicales. Grâce à des outils innovants et une attention particulière à l'augmentation de l'efficacité des pratiques et à la satisfaction des clients, Qualifacts soutient les prestataires de soins dans la fourniture de soins holistiques exceptionnels.

Description

• Provide software or solution demonstrations to existing customers (on-site and off-site). • Setup, configure, and maintain demonstration database(s). • Conduct appropriate research and analysis on customer needs and state requirements to appropriately tailor product conversations and demonstrations. • Consult with staff at all levels of the organization (C level, Director level and End User) to drive needs analysis and answer product-related questions, technical questions and process questions. • Support the sales process through other marketing efforts (i.e., trade shows) as needed. • Develop and regularly update demonstration materials (internal, external, and client-specific). • Participate in customer user groups and product advisory boards as a technical expert and Product SME. • Liaison with other internal departments (i.e., help desk, product, projects, quality assurance/testing, implementation services) as needed to ensure sales demo/implementation objectives are in current alignment with product evolution/customer needs. • Map customer requirements to new features or upgrades to help identify gaps and new capabilities that will need to be addressed in the demonstration and implementation stages.

🎯 Exigences

• Bachelor’s Degree, preferably in a technical or behavioral health field. Equivalent additional years’ work experience may be considered in lieu of degree. • In lieu of systems consulting experience, 3+ years’ combined experience in the following areas may be considered: highly technical healthcare software sales/account management role or EHR systems focused role (implementation/training/support/or product analysis, etc.) • Behavioral healthcare industry experience (mental health, addictions, intellectual/developmental disabilities, social services) • Hands on experience with EHR or EMR systems

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development opportunities