Solutions Engineer

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

💵 $98 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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🗣️🇺🇸🇬🇧 Anglais requis

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Quantum Metric

501 - 1000 employés

Fondée en 2015

💼 Conseil

🏥 Santé

✈️ Tourisme

💰 €200 000 000 Series B en 2021-01

Consulting • Healthcare • Travel

Quantum Metric est une plateforme d'analyse numérique conçue pour assister les équipes commerciales, technologiques et analytiques dans la compréhension et l'optimisation des expériences numériques. La plateforme offre un éventail de fonctionnalités, y compris la relecture de session, la synthèse de session alimentée par l'IA, les tableaux de bord, l'analyse de parcours, ainsi que la surveillance et les alertes. Quantum Metric aide les entreprises à identifier et quantifier les points de friction, visualiser les interactions utilisateur et améliorer la performance des pages. Avec des fonctionnalités telles que l'analyse des applications mobiles, la construction de segments, et la surveillance des performances, la plateforme fournit des insights complets sur le comportement des clients et les problèmes techniques. Quantum Metric s'adresse à diverses industries, notamment le commerce de détail, les services financiers, le voyage et l'hôtellerie, les télécommunications, le gaming, et la santé, et est plébiscitée par les grandes entreprises pour améliorer la satisfaction client et stimuler la croissance des revenus.

Description

• Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing • Partner with Account Executives to understand prospects’ critical business issues • Create tailored demonstrations and narratives aligned with high-level business outcomes • Lead complex proof-of-concepts, define success criteria, and quantify measurable business value • Translate customer needs into scalable solution architectures and clear value propositions • Collaborate with Account Executives on deal orchestration • Coordinate with Product/Engineering to ensure smooth post-sales onboarding • Serve as a subject matter expert on the Quantum Metric platform and competitive Customer Experience landscape • Articulate complex technical concepts and business value to C-level executives and engineers • Support RFP responses • Provide structured customer feedback to influence the product roadmap • Guide prospective customers from initial discovery to a signed deal

🎯 Exigences

• 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector • Proven success supporting complex, multi-layered sales cycles for large enterprise organizations • Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO) • Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning • Exceptional storytelling and presentation skills tailored for diverse corporate environments • Strong organizational skills to manage multiple strategic deals • Willingness to travel 20–25% • Professional-level fluency in Spanish is a plus • Experience in Digital Experience Analytics or CXM platforms preferred • Familiarity with agentic AI, enterprise data architecture, or tagging strategies preferred • Background in high-growth SaaS or digital transformation consulting preferred • Proficiency in English and Spanish is a plus

🏖️ Avantages

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Coaching and training programs • Regular company-wide events, seasonal challenges, and sponsored local outings • Employee Resource Groups

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