Associate Director, Omnichannel Strategy

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

💵 $90 000 - $115 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Real Chemistry, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de Real Chemistry. Vérifiée il y a 1 heure.

Logo of Real Chemistry

Real Chemistry

1001 - 5000 employés

🏥 Santé

💼 Conseil

📣 Marketing

Healthcare • Consulting • Marketing

Real Chemistry est une entreprise de marketing, d'analytique de données et de conseil axée sur la santé, qui collabore avec des entreprises pharmaceutiques et biotechnologiques pour accélérer le développement, le lancement et l'adoption de médicaments révolutionnaires. Depuis 25 ans, elle combine des analyses basées sur l'intelligence artificielle, la traduction scientifique, le soutien aux affaires médicales et des services créatifs pour aider ses clients à engager des cliniciens, des patients et d'autres parties prenantes dans des marchés hautement réglementés. L'entreprise opère comme une agence B2B qui intègre données, technologie et narration pour améliorer les résultats commerciaux et cliniques.

Description

• Architect omnichannel engagement strategies for brands, audiences and business challenges • Lead audience segmentation, persona development and customer prioritization across healthcare professional, patient, caregiver and other audiences • Design end-to-end customer journeys identifying audience needs, barriers, behaviors, triggers and engagement opportunities • Develop channel orchestration frameworks across paid, owned, earned, field, CRM and digital touchpoints • Lead client and internal workshops focused on audience strategy, journey design and engagement planning • Define measurement frameworks, testing plans and strategic requirements for CRM, analytics and engagement platforms • Translate client needs, market research and performance findings into direction for cross-functional teams • Oversee supporting strategists, delegate work and review strategic deliverables • Contribute to scoping conversations and manage multiple client workstreams to established timelines and utilization expectations • Collaborate with Media, Analytics, CRM, Creative, Engagement, Technology and Client Services teams

🎯 Exigences

• Experience developing omnichannel, engagement, customer experience, media or digital strategies within healthcare, pharmaceutical marketing or another complex industry • Demonstrated experience with audience segmentation, persona development, journey mapping and channel orchestration • Experience leading client workshops, strategic planning sessions or collaborative working sessions • Strong understanding of how paid media, owned channels, CRM, field engagement, content and digital experiences work together • Ability to translate research, data and campaign performance into strategic recommendations • Experience overseeing junior strategists and providing feedback, training or quality review • Strong client communication, presentation development and facilitation skills • Adaptable, resilient, proactive, driven and resourceful • Strong prioritization and organizational skills • Ability to work independently and under tight deadlines

🏖️ Avantages

• Generous holiday and paid time off • Options for private medical, dental, and vision plans • Support in saving for the future • Free snacks at offices • Mental wellness coaching and support • Access to more than 13,000 online classes with LinkedIn Learning • Flexible work arrangements where appropriate • Team collaboration, culture-building, learning, and team connection opportunities throughout the year • Great Place to Work® certified workplace

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