Marketplace Client Specialist

🕒 il y a 20 jours

🤠 Texas – Distant

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💵 $70 700 - $120 300 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of RealPage, Inc.

RealPage, Inc.

5001 - 10000 employés

💼 Conseil

📦 Logistique

📣 Marketing

💰 €18 643 000 Post-IPO Equity - RealPage en 2022-01

Consulting • Logistics • Marketing

RealPage, Inc. est un fournisseur de logiciels et services de gestion de biens immobiliers, axé sur le marché de la location résidentielle et des biens immobiliers au sens large. L'entreprise propose des plateformes cloud (SaaS) et des outils basés sur l'IA pour la location, l'expérience des résidents, la gestion des revenus et des finances, la gestion des services publics et de la durabilité, la gestion des fournisseurs et des dépenses, les intégrations des bâtiments intelligents et l'analyse—au service des opérateurs immobiliers multifamiliaux, abordables, étudiants, seniors, de maisons individuelles et commerciaux. Les solutions de RealPage sont conçues pour aider les entreprises de gestion immobilière, les propriétaires, les investisseurs et les fournisseurs à optimiser les opérations, augmenter les revenus et améliorer l'expérience des résidents.

Description

• Support intake, implementation, and launch for new Marketplace partners from initial evaluation through go-live. • Guide partners through agreements and legal, integration planning, API connectivity, documentation, development certification, go-to-market readiness, and revenue and adoption tracking setup. • Advise partners on the ideal integration path based on API requirements, development needs, partner capabilities, and Marketplace priorities. • Coordinate with Product, Engineering, Legal, Marketing, and other internal teams to resolve blockers and ensure timely partner launches. • Serve as the primary point of contact for Tier 2 and Tier 3 Marketplace partners, with ongoing support for Tier 1 partners as needed. • Grow solution adoption, customer engagement, and partner-driven revenue with partner teams and internal go-to-market stakeholders. • Manage ongoing partner support, questions, and technical needs for existing integrations. • Monitor partner health, usage, adoption, revenue contribution, and overall performance signals. • Refine KPIs and partner health indicators to improve visibility, prioritization, and performance management. • Enable customer-facing teams with solution positioning, support resources, and partner-specific guidance. • Identify risks, churn indicators, adoption barriers, and revenue growth opportunities. • Maintain partner records, launch documentation, implementation status, and performance tracking. • Improve onboarding and partner management workflows to increase speed and consistency. • Own special projects that standardize processes, improve reporting, and scale Marketplace support. • Build repeatable operating rhythms, documentation, and reporting practices across partner workflows.

🎯 Exigences

• 4+ years of experience in B2B relationship management, sales, partnerships, and/or business development. • Passion for managing, growing, and deepening strategic partner relationships. • Ability to anticipate partner needs, identify emerging opportunities, and shape long-term growth strategies. • Strong commercial instincts and ability to translate growth opportunities into actionable plans. • Ability to collaborate cross-functionally and drive alignment across teams. • Clear and concise communication with stakeholders at all levels, from associates to executives. • Ability to hold internal and external stakeholders accountable for shared initiatives and projects. • Strong problem-solving skills, curiosity, sound judgment, and desire to continuously learn and improve. • Ability to manage multiple partners, projects, and priorities in a fast-paced environment. • Process-minded approach to creating faster, cleaner, and more scalable workflows. • Ability to use partner performance, pipeline, and business metrics to guide decisions and uncover opportunities. • Experience managing API-based or integrated technology partnerships is nice to have. • Familiarity with SaaS marketplaces, platform ecosystems, and partner channels is nice to have. • Comfort using dashboards, CRM tools, and performance metrics is nice to have. • Experience working directly with founders, C-suite executives, and startup or growth-stage companies is nice to have.

🏖️ Avantages

• Health, dental, and vision insurance. • Retirement savings plan with company match. • Paid time off and holidays. • Professional development opportunities. • Performance-based bonus based on position. • Additional rewards, including annual bonus and sales incentives, depending on the applicable plan, role, and individual performance.

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