Associate Account Manager – Remote US

🔥 il y a 14 heures

🚗 Michigan – Distant

🚗 Michigan – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🧑‍💼 Ingénieur d'affaires

🚫👨‍🎓 Aucun diplôme requis

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Republic Services

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1998

💼 Conseil

📦 Logistique

Consulting • Logistics • Environmental Solutions

Republic Services est un fournisseur de premier plan de solutions environnementales complètes, spécialisé dans le recyclage, la gestion des déchets et les services de durabilité. L'entreprise collabore avec des clients résidentiels et professionnels pour créer des communautés plus propres, plus sûres et plus saines tout en favorisant la durabilité environnementale grâce à des pratiques et technologies innovantes. Leurs services incluent le traitement des déchets solides et dangereux, la location de bennes à ordures, et la réponse d'urgence, tous visant à aider les clients à atteindre leurs objectifs de durabilité.

Description

• Maintain and retain existing customers through daily proactive outreach • Develop knowledge of company services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to the escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Increase customer penetration by selling the full suite of Republic Services products • Meet regularly with the Sales Manager to review retention activities, goals, and key customer relationships • Perform other job-related duties as assigned

🎯 Exigences

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Ability to proactively maintain and retain existing commercial and industrial customers • Ability to make outbound and receive inbound customer calls • Knowledge of services, lines of business, pricing structures, and offers • Salesforce proficiency • Ability to sell a full suite of waste and environmental services

🏖️ Avantages

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance and accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO) • Opportunities to learn and grow within the role • Tools and technology to perform the job safely and effectively