Dynamics & Power Platform Manager

🕒 il y a 1 jour

🇬🇧 Royaume-Uni – Télétravail

💵 £45 384 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Rethink Mental Illness

Rethink Mental Illness

1001 - 5000 employés

Fondée en 1972

🤲 Charité

🏥 Santé

🌍 Impact social

Charity • Healthcare • Social Impact

Rethink Mental Illness est une association caritative basée au Royaume-Uni qui offre des conseils, des informations, des services et mène des campagnes pour les personnes gravement touchées par des maladies mentales et leurs aidants. Elle gère une large gamme de services à travers l'Angleterre, y compris des groupes d'entraide, des services de santé mentale (logement, soutien à l'emploi, navigation en cas de crise), un service de conseils et d'informations, et travaille sur les politiques, les campagnes et la recherche. L'organisation propose des ressources sur les conditions, les droits, l'aide en cas de crise, et mène des campagnes publiques (par exemple, la réforme de la loi sur la santé mentale, les PIP), des programmes de collecte de fonds et d'adhésion, et emploie du personnel à travers ses services. Elle est une association enregistrée et gère également des services tels que le Rethink Trust et Somerset Open Mental Health.

Description

• Lead the day-to-day management of Dynamics 365, Dataverse, Power Apps and Power Automate. • Manage the configuration, development and optimisation of CRM and Power Platform solutions. • Own and coordinate delivery of improvements, enhancements and projects across the platform estate. • Build partnerships with stakeholders across services, fundraising, marketing, data and technology teams. • Identify opportunities to improve processes, automate activities and enhance user experience. • Provide technical leadership and governance to ensure solutions are maintainable, secure and scalable. • Manage, coach and develop a team of CRM specialists. • Work with external suppliers and Microsoft partners to ensure effective delivery and value for money. • Support data quality, governance, reporting and compliance across CRM platforms. • Translate strategic objectives into a clear delivery roadmap with the Head of Business Systems.

🎯 Exigences

• Significant experience managing CRM platforms within complex organisations. • Advanced knowledge of Microsoft Dynamics 365 and the Microsoft Power Platform, including Model-Driven Apps, Power Automate and Dataverse. • Experience delivering CRM development, enhancement and transformation projects from concept through to implementation. • Strong analytical and problem-solving skills, with the ability to resolve complex system, process and data issues. • Experience leading and developing technical teams. • The ability to communicate technical concepts clearly to a wide range of audiences. • Experience working with data governance, security and compliance requirements. • A collaborative approach and a passion for continuous improvement. • Experience delivering projects using Agile or SCRUM methodologies. • Salesforce knowledge or experience. • Experience of Microsoft Fabric or other data warehouse technologies.

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