Quality Manager

🕒 il y a 1 jour

🇬🇧 Royaume-Uni – Télétravail

💵 £35 122 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Rethink Mental Illness

Rethink Mental Illness

1001 - 5000 employés

Fondée en 1972

🤲 Charité

🏥 Santé

🌍 Impact social

Charity • Healthcare • Social Impact

Rethink Mental Illness est une association caritative basée au Royaume-Uni qui offre des conseils, des informations, des services et mène des campagnes pour les personnes gravement touchées par des maladies mentales et leurs aidants. Elle gère une large gamme de services à travers l'Angleterre, y compris des groupes d'entraide, des services de santé mentale (logement, soutien à l'emploi, navigation en cas de crise), un service de conseils et d'informations, et travaille sur les politiques, les campagnes et la recherche. L'organisation propose des ressources sur les conditions, les droits, l'aide en cas de crise, et mène des campagnes publiques (par exemple, la réforme de la loi sur la santé mentale, les PIP), des programmes de collecte de fonds et d'adhésion, et emploie du personnel à travers ses services. Elle est une association enregistrée et gère également des services tels que le Rethink Trust et Somerset Open Mental Health.

Description

• Analyse performance and quality data to identify trends, risks and opportunities for improvement • Deliver remote and on-site quality and health & safety audits • Support services to complete audit action plans and embed sustainable improvements • Report audit findings, key themes and recommendations to stakeholders across the organisation • Work with operational teams to strengthen compliance with legislation, regulation and best practice • Support services in preparing for CQC and other external inspections • Contribute to the development of audit methodologies and quality frameworks • Promote effective risk management and monitor quality-related concerns • Work collaboratively with colleagues, commissioners and external partners to drive service improvement • Provide expert advice on quality, compliance and health & safety matters across Rethink Mental Illness

🎯 Exigences

• Experience in a quality management, compliance, assurance or similar role • NEBOSH General Certificate or NVQ Level 3 (or above) in Health & Safety • Knowledge of health and social care legislation, including the Health and Social Care Act 2008 and Health & Safety at Work Act 1974 • Experience using data to identify performance issues and drive improvement • Strong analytical and problem-solving skills • Experience supporting business improvement initiatives • Excellent communication and stakeholder management skills • Good Microsoft Office skills • Ability to work independently and manage priorities • Ability to travel nationally when required • Enhanced DBS with Adults • Degree, professional diploma or recognised management qualification (desirable) • Qualification in Quality, Change Management or Project Management (desirable) • Experience working within the voluntary sector (desirable)

🏖️ Avantages

• Permanent, full-time employment (35 hours per week) • Home-based working • Travel to services across England

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