Director of Patient Financial Services

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

💸 Planification et Analyse Financières (FP&A)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Healthrise, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Healthrise. Vérifiée il y a 1 heure.

Logo of Healthrise

Healthrise

51 - 200 employés

🏥 Santé

⚖️ Juridique

📦 Logistique

Healthcare • Legal • Logistics

Healthrise est une entreprise dédiée à fournir des solutions complètes de soins de santé, axées sur la gestion du cycle de revenus, les services de dossiers de santé électroniques (EHR) et le conseil stratégique. Avec plus d'une décennie d'expérience, Healthrise aide les systèmes de santé à travers le pays à atteindre le succès opérationnel et financier grâce à des stratégies sur mesure. Leur équipe d'experts collabore avec des organisations de santé pour relever des défis opérationnels complexes et améliorer l'efficacité, garantissant ainsi que les résultats pour les patients et les finances sont optimisés.

Description

• Serve as the operational leader over PFS functions for assigned Healthrise clients, ensuring day-to-day activities meet or exceed performance standards • Directly manage and mentor team leads, supervisors, and staff across hospital billing, professional billing, A/R follow-up, denials, customer service, and other functional areas • Use data-driven insights to identify pain points and proactively resolve them through coaching, workflow implementation, or hands-on intervention • Partner with analytics and client stakeholders to define KPIs and develop performance dashboards • Implement best practices across systems and teams, especially in Epic, Cerner, or Meditech environments • Participate in root cause reviews, help draft appeal letters, coach teams on difficult accounts, and develop SOPs from real-time observations • Drive employee engagement and foster a strong, accountable team culture through transparent communication, clear expectations, and continuous feedback

🎯 Exigences

• 5+ years of progressive experience in a multi-hospital health system environment • At least 3 years in a leadership capacity over PFS operations • Demonstrated success leading and mentoring billing and follow-up teams in high-volume environments • Deep understanding of payer guidelines, claims processing, denials management, and revenue cycle KPIs • Familiarity with Epic (preferred) • Exceptional problem-solving skills with a track record of executing process improvements and turning around underperforming teams or functions • Comfortable navigating ambiguity and fast-paced environments; able to think strategically while acting tactically • Excellent written and verbal communication skills

🏖️ Avantages

• Fully remote work arrangement

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