Lead Account Manager

🕒 il y a 11 jours

🔔 Pennsylvania – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de RXO, Inc., pas via un site d'emploi

Repérée par Remote Rocketship il y a 11 jours

Toujours ouverte sur le site de RXO, Inc.. Vérifiée il y a 24 minutes.

Logo of RXO, Inc.

RXO, Inc.

5001 - 10000 employés

Fondée en 2022

📦 Logistique

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

RXO, Inc. est une entreprise de transport de fret et de logistique axée sur la technologie, reliant expéditeurs et transporteurs à travers plusieurs modes (chargement complet, LTL, intermodal, traction, maritime, aérien, dernier kilomètre) via ses plateformes numériques RXO Connect™ et RXO Drive™. La société combine apprentissage automatique et intelligence artificielle avec des réseaux de transporteurs étendus pour fournir des solutions de capacité, gestion de transport, expédition de fret, et services aux transporteurs (cartes carburant, affacturage, place de marché), en privilégiant la visibilité, l'efficacité et une capacité flexible pour les clients B2B. RXO exploite une grande place de marché et un réseau de transporteurs indépendants, offrant à la fois des services de logistique activés par logiciel (fonctionnalités de type SaaS) et des services de transport traditionnels.

Description

• Coordinate with site leadership to provide support for all home delivery services • Assist with monitoring successful completion of home deliveries by contract carriers, including tracking and analysis of on-schedule deliveries and voice of customer (VOC) reports • Cultivate positive working relationships with contract carriers and helpers • Use route planning software to build efficient delivery routes • Handle dispatch of contract carriers and resolve issues throughout the day • Assist the Operations Manager in identifying inventory, delivery, and customer satisfaction issues • Restructure routes to improve operational efficiencies • Manage and develop contract carrier expectations for home delivery • Make appointments for pickup and delivery • Coach and develop dispatch and warehouse personnel • Travel to multiple sites and/or stores to ensure client expectations are met and resolve routing, delivery, and inventory issues

🎯 Exigences

• 4 years of logistics experience, including 1 year of inventory control and merchandise reconciliation experience • Bachelor's degree or equivalent related work or military experience • Experience with Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications • Bachelor’s degree in Logistics or Supply Chain Management, or equivalent related work or military experience • 4-7 years of logistics experience • 2 years of inventory control and merchandise reconciliation experience • Solid research, communication and time management skills • Travel to multiple sites and/or stores is required • All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test

🏖️ Avantages

• Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days

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