Manager, Operations Support – Last Mile

🕒 il y a 1 mois

🗻 New Hampshire, New York, +3 états de plus – Distant

🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🍁 Vermont – Remote

💵 $75 000 - $80 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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RXO, Inc.

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2022

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

RXO, Inc. est une entreprise de transport de fret et de logistique axée sur la technologie, reliant expéditeurs et transporteurs à travers plusieurs modes (chargement complet, LTL, intermodal, traction, maritime, aérien, dernier kilomètre) via ses plateformes numériques RXO Connect™ et RXO Drive™. La société combine apprentissage automatique et intelligence artificielle avec des réseaux de transporteurs étendus pour fournir des solutions de capacité, gestion de transport, expédition de fret, et services aux transporteurs (cartes carburant, affacturage, place de marché), en privilégiant la visibilité, l'efficacité et une capacité flexible pour les clients B2B. RXO exploite une grande place de marché et un réseau de transporteurs indépendants, offrant à la fois des services de logistique activés par logiciel (fonctionnalités de type SaaS) et des services de transport traditionnels.

Description

• Drive key quality, inventory and other critical metrics across the site by utilizing continuous improvement tools and processes • Schedule, review and monitor work instructions with supervisors and associates in designated areas of responsibility; lead associates to safely and efficiently execute daily roles • Review facility/department training status and schedule training according to set frequency; ensure training requirements are met in a timely manner • Write specifications for new developments and system enhancements • Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates and present RXO’s capabilities and solutions to prospective clients • Serve as project manager for system implementations and upgrades; provide ongoing support as needed • Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support • Perform process and data modeling • Generate project ideas and solutions; implement changes within and across departments • Utilize and maintain warehouse management system processes to deliver appropriate work documents and outcomes

🎯 Exigences

• 5 years of relevant work experience • Experience leading value stream assessments and Lean improvement events (Kaizen events) • Bachelor’s degree in a related field or equivalent related work or military experience • Experience with statistical software, process mapping/modeling and prediction modeling tools skills (Crystal Ball) • Distribution and e-commerce experience, with heavy utilization of continuous process improvement methodologies • Experience improving business processes • Excellent leadership and interpersonal skills with the ability to work effectively at all levels of the organization; strong verbal and written communication skills • A results-oriented work style; highly organized with a strong sense of urgency and the ability to deal with ambiguity • The ability to maintain a positive attitude and promote teamwork in meeting goals and objectives

🏖️ Avantages

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement