Enterprise Practice Director – CE, F&O

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de sa.global, pas via un site d'emploi

Repérée par Remote Rocketship il y a 24 jours

Toujours ouverte sur le site de sa.global. Vérifiée il y a 3 heures.

Logo of sa.global

sa.global

501 - 1000 employés

Fondée en 1990

⚖️ Juridique

📣 Marketing

📦 Logistique

Legal • Marketing • Logistics

sa. global est un partenaire de mise en œuvre Microsoft de premier plan, spécialisé dans les solutions ERP et CRM cloud basées sur des projets. L'entreprise offre des services de conseil expert, de mise en œuvre et de support pour les applications professionnelles cloud de Microsoft, y compris Dynamics 365 pour la Finance, le CRM et les systèmes de planification des ressources d'entreprise. sa. global est réputée pour sa capacité à intégrer des améliorations basées sur l'IA dans les solutions cloud de Microsoft, mettant fortement l'accent sur les services pour le secteur des services professionnels et les entreprises axées sur les projets.

Description

• Own the overall strategy, direction, performance, growth, and profitability of the Microsoft Dynamics 365 CE + F&O Enterprise Practice across Canada and the United States • Lead transformation of the D365 Enterprise division into an AI-first business • Embed Microsoft Copilot, agents, Azure AI, and AI-enabled delivery tooling across sales, delivery, and client support • Shift the business from selling hours toward industry IP, AI-enabled solutions, recurring revenue, and scalable client outcomes • Establish priorities, operating expectations, measurable goals, and actionable plans • Align delivery, sales, customer success, and functional leadership around a common vision • Lead, coach, develop, and hold practice leaders and team members accountable • Develop leadership capability, succession plans, workforce plans, and hiring strategies • Own financial performance and P&L, including budgets, forecasts, revenue, margin, utilization, capacity, profitability, backlog, pipeline, and forecast accuracy • Oversee significant Microsoft Dynamics 365 CE and F&O implementations and client engagements • Ensure delivery governance, methodology, quality, risk management, resource planning, and recovery plans • Serve as executive sponsor and trusted advisor for strategic clients • Build senior client relationships and resolve complex delivery, commercial, and relationship challenges • Establish operating rhythms for reviewing financial, people, delivery, pipeline, capacity, and risk performance • Drive execution, accountability, operational improvement, and collaboration across a global matrixed organization

🎯 Exigences

• Significant leadership experience within a Microsoft Dynamics 365 consulting, professional services, systems integration, or similar technology services environment • Strong understanding of Microsoft Dynamics 365 across Customer Engagement / CRM and Finance & Operations / ERP applications • Strong working understanding of enterprise AI, including Microsoft Copilot, Copilot Studio, agents, Azure AI, and the Microsoft data platform • Proven experience leading a sizable consulting or professional services practice, business unit, or delivery organization • Experience leading a change from time-and-materials services toward industry IP, managed services, recurring revenue, or outcome-based offerings • Demonstrated P&L ownership, including revenue, margin, forecasting, utilization, workforce planning, and profitability • Proven experience building and leading high-performing teams • Ability to establish expectations and manage performance and accountability at individual and leadership levels • Experience leading complex enterprise implementations and managing executive client relationships • Industry orientation and credibility leading conversations on business outcomes and industry challenges • Strong commercial judgment supporting sales, solutioning, estimating, pricing, and contract discussions • Track record of driving execution at pace and turning strategy into measurable results within defined timeframes • Ability to lead through organizational change, competing priorities, and ambiguity • Strong executive presence and ability to influence across functional and organizational boundaries • Excellent communication, decision-making, and problem-solving skills • Preferred: experience in global or matrixed consulting organizations; scaling Microsoft Dynamics practices; Microsoft ecosystem relationships; industry-specific Dynamics solutions; Power Platform, Azure, Copilot, and related data and AI capabilities; launching AI-enabled Dynamics 365 solutions; commercializing industry IP, accelerators, or repeatable solutions

🏖️ Avantages

• Not specified in the posting

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