Account Solution Engineer – All Levels

🕒 il y a 26 jours

🌽 Illinois, New York, +3 états de plus – Distant

🌽 Illinois – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $113 330 - $210 910 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

☁️ SaaS

🤝 B2B

🤖 Intelligence artificielle

SaaS • B2B • Artificial Intelligence

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment • Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense • Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations • Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments • Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices • Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation • Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy • Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base • Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing

🎯 Exigences

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferred • Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch • Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environments • Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan • Familiarity with DoW compliance frameworks • Strong written, verbal, and whiteboard communication skills—able to engage from developer to C-suite, and from technical evaluator to COTR • Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple pursuits simultaneously • U.S. citizenship required; ability to obtain a DoW security clearance preferred • Ability to travel domestically, including to military installations and industry events

🏖️ Avantages

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program