Account Solution Engineer – Federal Civilian, All Levels

🕒 il y a 26 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Salesforce

Salesforce

10 000+ employés

Fondée en 1999

☁️ SaaS

🤝 B2B

🤖 Intelligence artificielle

SaaS • B2B • Artificial Intelligence

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. • You aren't just selling software - you are a mission-critical partner in improving how government serves its citizens. • You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. • Lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. • Help government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. • Serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.

🎯 Exigences

• 7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence. • Proficiency of Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack. • Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, and how agentic systems behave in production (safety, reliability, governance). • Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc). • The ability to run technical & business discovery to define agentic solution use cases, success metrics, and a feasible execution plan. • Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency, and translate architecture to outcomes/ROI. • Deep technical command of multi-tier architectures, including relational database design (SQL, SOQL), schema modeling, and the nuances of high-scale web technologies (HTML5, CSS3, JavaScript/LWC). • Growth mindset; willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.

🏖️ Avantages

• Health insurance • 401(k) • Paid parental leave • Life and disability insurance • Time off programs • Mental health support • Employee stock purchasing program

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