Business Strategy Director – Financial Services, Healthcare & Life Sciences

🕒 il y a 11 jours

🏄 California, Illinois, +4 états de plus – Distant

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $197 300 - $313 700 / an

⏰ Temps Plein

🔴 Expert

🧐 Stratégie

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Provide business strategy subject matter expertise related to Salesforce products and services during delivery cycles • Work cross-functionally within Salesforce to define program scope, team, value narrative, and pitch • Uncover future sales opportunities to drive ongoing customer value • Perform and distill customer, industry, and end-user research • Conduct assessments and facilitate workshops to develop future-state operating models and business visions • Identify enterprise business process and operations improvements • Carry the pre-sales vision and value narrative into delivery through an actionable Phase 0 roadmap • Leverage AI tools in creating and executing deliverables and activities • Develop multi-year strategic roadmaps that prioritize investments and support business objectives • Perform business value assessments and define metrics for value realization • Drive stakeholder alignment, engagement, and buy-in across functions • Help leaders adopt digital operating models, governance strategies, and new ways of working • Collaborate with program management, experience design, change management, and technical teams • Identify and proactively manage risks through resolution • Coach and develop Business Strategists and project team members • Serve as an escalation point on customer engagements • Support customer renewals and extensions when applicable • Build the Business Strategy capability within the Experience Services Competency • Share methodologies, advise peers, and lead internal strategic initiatives to grow the consulting practice • Contribute to the community knowledge base and expertise

🎯 Exigences

• Minimum 15 years of experience in customer-facing roles leading complex experience-led engagements with large-scale transformation • Proven experience working with customers or internally at companies within the Financial Services and/or Life Sciences industries • Strong understanding of key business value drivers and success metrics typical of large-enterprise Financial Services / Healthcare & Life Sciences organizations • Ability to develop industry POVs, including identifying market trends, responses, and solution offerings • Salesforce product knowledge and solution design experience required • Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, and/or Value Realization • Application of AI tools in services delivery • GTM support experience, including scoping, proposal development, RFP responses, and executive presentations • Excellent verbal and written skills • Strong workshop design and facilitation skills • Comfortable pitching to C-suite executives, including strong objection-handling abilities • Ability to analyze and synthesize information and make defensible recommendations amid ambiguity • Proactive, resourceful, creative thinker able to inspire others and navigate dynamic situations • Track record of building customer relationships and collaborating cross-functionally • Willingness to travel when required, up to 25–30% of the time • Understanding of the value of working onsite with customers

🏖️ Avantages

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for eligible roles • Equity may be available for eligible roles • AI agents to accelerate impact • Reasonable accommodations during the application or recruiting process

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