Services Sales Solutions Director

🕒 il y a 2 jours

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $205 800 - $298 400 / an

⏰ Temps Plein

🔴 Expert

🤑 Commercial

🦅 Parrain de Visa H1B

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Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Lead pre-sales discovery with Account Partners and define customer outcomes • Develop high-level solution designs, implementation proposals, and Statements of Work • Create detailed estimates, timelines, staffing plans, and resource mixes • Apply proven methodologies and coordinate subject matter experts to validate solution viability • Ensure business value is defined and translated into executable implementation plans • Structure deal financial strategy and implementation roadmaps with Account Partners • Present value, strategic outcomes, execution plans, and transformation timelines to executive clients • Shape large, complex, and transformational engagements beyond stated requirements • Identify future opportunities for sustained customer value and Salesforce expansion • Lead comprehensive pre-sales discovery workshops with functional stakeholders • Define and manage engagement scope, boundaries, assumptions, and success criteria • Lead functional solutioning and scope definition aligned with Salesforce best practices • Reconcile perspectives across customer Business/IT, Sales, Legal, and Revenue Recognition • Own final Statements of Work with Legal and Revenue Recognition teams • Identify, assess, and mitigate pre-sales engagement risks • Manage seamless transition from pre-sales to the delivery team • Mentor others and share solutioning, scoping, and engagement-shaping best practices

🎯 Exigences

• 10+ years’ experience delivering enterprise-level consulting services • 7+ years focused on the Salesforce platform • 7+ years of enterprise-level project or program experience, preferably SaaS • Experience leading discovery, solutioning, estimating, and SOW creation for multi-cloud transformational programs • Experience supporting professional services sales, including proposal development and C-level presentations • Experience leading strategic scoping, proposal development, RFP responses, and executive presentations • Deep technical and/or functional proficiency in the Salesforce platform and its solutions • Financial services industry experience preferred • Financial Services Cloud experience preferred • Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications strongly preferred • Extremely strong written and verbal communication skills • Ability to build advisory relationships and credibility with executives • Ability to influence groups and facilitate complex solutioning workshops • Ability to lead executive-level roadmap and scope discussions • Excellent analytical, problem-solving, and conflict-resolution skills • Understanding of cloud-based technologies and translating ambiguous requirements into scoped solutions • Proficiency in deal architecture and pricing levers • Ability to manage discounting and lead commercial negotiations • Ability to lead and mentor cross-functional teams • Ability to travel based on client needs • Degree or equivalent relevant experience required • Advanced degree or MBA preferred

🏖️ Avantages

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Potential eligibility for incentive compensation, equity, and benefits • AI agents to accelerate impact • Reasonable accommodation during the application or recruiting process