Global & National Account Manager

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Securitas Group

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1934

🔐 Sécurité

📡 Télécommunications

💰 Post-IPO Debt en 2023-09

Security • Telecommunications

Le groupe Securitas est un leader mondial des services de sécurité, proposant une offre complète, notamment : • Surveillance humaine sur site (on-site guarding) • Sécurité électronique • Protection incendie et sécurité (fire & safety) • Solutions technologiques • Services de sécurité mobile Fort d’une histoire qui s’étend sur près de neuf décennies, Securitas met l’accent sur l’usage de technologies de pointe et sur l’expertise de ses équipes pour délivrer des solutions de sécurité de premier plan dans de nombreux secteurs, notamment l’aviation, les infrastructures critiques et le commerce de détail. Présent dans 44 marchés à travers le monde, Securitas s’engage en faveur de l’innovation, de la durabilité et de la diversité, avec l’ambition de créer de la valeur à long terme pour ses clients et d’avoir un impact positif sur la société en renforçant partout les standards de sûreté et de sécurité.

Description

• Reports to the Chief Commercial Officer (CCO) • Responsible for the commercial strategies of global and national accounts in alignment with overall company goals and directives • Develop commercial account plans to achieve long-term business objectives • Proactive, professional, and comprehensive management of all global and national accounts at Securitas Austria • Increase customer satisfaction and maximize business development opportunities • Review Service Level Agreements (SLAs) against delivered services by monitoring key performance indicators (KPIs) • Create detailed, long-term account plans and engagement plans for all clients • Prepare and present consistent, data-driven statistics and reports • Close collaboration and coordination with relevant internal stakeholders

🎯 Exigences

• Completed commercial/business education (Matura or university degree) • At least 5 years' professional experience in a comparable role • Previous experience in the service industry and/or security sector • Strong technical understanding (especially of technical security solutions) • Proven experience and success in customer development, new client acquisition, and contract closing • Proficient in MS Office, with experience working with database systems/CRM platforms • Excellent German language skills, both written and spoken • Very good English skills (CEFR level B or C) in written and spoken; additional languages are an advantage • Confident, professional manner paired with strong communication and presentation skills • Reliability, trustworthiness and discretion • Strong negotiation skills and persuasive ability • High performance orientation and willingness to travel within Austria; hands-on mentality • High degree of customer orientation and interpersonal skills

🏖️ Avantages

• Varied, interesting and responsible role • Comprehensive and structured onboarding/training • Company car for unrestricted private use and free parking at the office location • Central office location with good public transport connections • Possibility of home office days and remote work • Employee discounts with various providers • Training and development opportunities • Flat hierarchy, open-door mentality, collegial working environment • Job security in a stable, crisis-resistant corporate group