Sales Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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SendCutSend

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2018

🏭 Fabrication

🏪 Place de marché

🔧 Matériel

💰 €1 000 Pre Seed Round - SendCutSend.com en 2018-11

Manufacturing • Marketplace • Hardware

SendCutSend est une entreprise américaine de fabrication à la demande qui propose des services de fabrication sur mesure rapides pour les pièces et prototypes. Elle offre la découpe laser, la découpe par jet d'eau, le fraisage CNC, l'usinage, le pliage, la finition (anodisation, placage, peinture en poudre), le taraudage, l'insertion de matériel et des services connexes sur un large catalogue de matériaux. Les clients peuvent télécharger des fichiers CAO ou utiliser des modèles/un générateur de pièces pour obtenir un devis instantané, commander une production rapide et expédier les pièces finies ; l'entreprise gère également une place de marché pour vendre des designs finis et sert aussi bien les amateurs que les clients industriels.

Description

• Lead the day-to-day operational performance of the Sales team • Serve as the primary resource and first escalation point for Sales representatives • Coach and guide representatives on deal execution, customer needs, and operational questions • Manage representative performance and development through 1:1s, goal setting, coaching, feedback, recognition, and corrective action • Drive quota attainment through coaching, pipeline reviews, clear expectations, follow-through, and accountability • Maintain accurate and useful CRM and pipeline data • Review and support sales opportunities, guide deal strategy, and approve routine decisions within established authority • Coordinate operational communication between Sales and Production • Escalate non-standard opportunities and Production exceptions according to guidelines • Identify recurring customer requests, market opportunities, Production constraints, and capability needs for strategic planning • Resolve customer concerns as the first management-level escalation • Ensure consistent customer follow-up throughout the customer lifecycle • Report team performance, pipeline health, major opportunities, customer trends, wins, losses, and strategic opportunities to the Director • Improve sales processes, workflows, CRM usage, documentation, and team operating practices • Participate in recruiting, onboarding, training, and developing the Sales team • Balance customer experience, operational discipline, profitable growth, and cross-functional relationships

🎯 Exigences

• 3-5+ years of experience in sales, account management, business development, or a related customer-facing role • 2+ years of experience in a sales leadership or people-management role • Demonstrated ability to coach, develop, and hold frontline sales staff accountable • Strong deal judgment and ability to evaluate opportunities, identify risk, and determine escalation level • Ability to hold team members accountable while maintaining a positive and productive team environment • Strong communication and cross-functional collaboration skills • Experience working across Sales, Production, Finance, Customer Support, and other internal teams • Experience with CRM platforms, pipeline management, sales reporting, and performance metrics • Strong focus on data quality and follow-through • Strong organizational and prioritization skills in a fast-paced, high-volume environment • Preferred: experience in manufacturing or production-focused environments, or technical sales • Preferred: experience with HubSpot, Salesforce, or similar CRM platforms • Preferred: experience with Operations, Production, Engineering, or other technical teams • Preferred: experience supporting high-value or strategic accounts in a consultative, service-oriented sales model • Must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace • Ability to sit and work at a computer for extended periods • Ability to use a computer, phone, and standard office equipment for remote work • Ability to communicate effectively through video conferencing, phone, chat, and other remote collaboration tools

🏖️ Avantages

• Competitive, equitable commission plan • Dedicated, safe, confidential, and ergonomic home workspace • Work from home position • Remote collaboration tools and environment