Customer Service Engineer 2 – DX

Emploi pas sur LinkedIn

🔥 il y a 10 heures

🤠 Texas – Distant

🤠 Texas – Remote

💵 $64 060 - $88 088 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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Siemens Healthineers

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

💰 €1 500 000 Grant en 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers est une entreprise MedTech de premier plan, spécialisée dans l'innovation de pointe en matière de santé. Ils proposent un portefeuille complet qui répond à l'ensemble du continuum de soins pour les maladies graves, y compris l'imagerie médicale, les diagnostics de laboratoire, les tests au point de soin, et les solutions de santé numérique. Avec un engagement envers l'innovation, la durabilité, et l'amélioration de l'accès des patients aux soins, Siemens Healthineers collabore avec des professionnels et des organisations de santé dans le monde entier pour faire avancer la technologie médicale et améliorer les résultats pour les patients.

Description

• Service medical device diagnostic equipment in the Corpus Christi area • Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites • Deliver timely and effective repairs • Train operators to ensure optimal system performance and customer satisfaction • Manage territory financial performance, including revenue, expenses, and inventory • Manage company assets including vehicle, phone, computer, tools, and parts • Establish and maintain business relationships with customers and peers • Perform administrative duties accurately • Work Monday–Friday, 8:00 AM–5:00 PM, including possible weekends after onboarding/training

🎯 Exigences

• Minimum high school diploma required; technical Associate's Degree or equivalent preferred • 3+ years' experience as a medical technologist or field service engineer servicing diagnostic instruments • Knowledge and experience servicing, maintaining, and modifying medical diagnostic equipment • Experience testing, repairing, and maintaining capital medical equipment • Strong customer service and communication skills • Proficiency with tools and service test equipment • General understanding of electricity, power supplies, and grounding • Proficiency in network applications and tools, including eVO, mButler, MS Office, Concur, and NAM Customer Service website/Engineer Tools • Valid driver's license in the state of residence • Ability to drive independently day and night and good driving record • Ability to lift 50 lbs and perform required physical activities including climbing, bending, twisting, squatting, standing, high-reach, and fine grasping • Good vision and ability to work alone • Excellent judgment in customer relations and company resource management • Competency in mechanics, electrical, chemistry, and software technology • Experience with electronics, hydraulic systems, and pneumatic systems • Must satisfy applicable Vendor Credentialing requirements, which may include identification verification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training • Must be able to work with controlled technology under US export control law

🏖️ Avantages

• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Life insurance • Long-term and short-term disability insurance • Paid parking/public transportation • Paid time off • Paid sick and safe time • Company car • Cell phone • Computer • Tools and inventory parts • Professional and personal growth resources • Reasonable accommodations