Solutions Application Specialist – Laboratory Technologist

🕒 il y a 13 jours

⛰️ Colorado, Oregon, +2 états de plus – Distant

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💵 $74 350 - $102 234 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Siemens Healthineers

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

💰 €1 500 000 Grant en 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers est une entreprise MedTech de premier plan, spécialisée dans l'innovation de pointe en matière de santé. Ils proposent un portefeuille complet qui répond à l'ensemble du continuum de soins pour les maladies graves, y compris l'imagerie médicale, les diagnostics de laboratoire, les tests au point de soin, et les solutions de santé numérique. Avec un engagement envers l'innovation, la durabilité, et l'amélioration de l'accès des patients aux soins, Siemens Healthineers collabore avec des professionnels et des organisations de santé dans le monde entier pour faire avancer la technologie médicale et améliorer les résultats pour les patients.

Description

• Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions. • Coordinate installation activities with customers and cross-functional teams to ensure timely and successful project completion. • Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization. • Provide technical application support, troubleshoot customer issues, and participate in escalations as required. • Drive implementation excellence through customer engagement, project coordination, and technical governance. • Monitor customer satisfaction, identify potential risks, and communicate concerns to appropriate stakeholders. • Support assay validation activities and statistical analysis associated with new test implementation. • Mentor and assist other Solutions Application Specialists and provide support across regions and territories as business needs require. • Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and all safety standards. • Accurately document activities and utilize company communication and reporting tools.

🎯 Exigences

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline. • MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred. • Minimum of two years of clinical laboratory experience; field applications experience preferred. • Demonstrated experience in assay validation, method verification, and statistical analysis related to laboratory test implementation. • Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing. • Strong customer-facing communication, presentation, and training skills. • Proven ability to manage multiple priorities while delivering exceptional customer service. • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams. • Valid driver's license and acceptable driving record in accordance with company policy. • Ability to travel more than 90% of the time, including frequent overnight travel. • Willingness to support customers and projects nationwide as business needs require.

🏖️ Avantages

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time

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