Workforce Optimization Manager

🕒 il y a 10 jours

🐊 Florida – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Signature Aviation

Signature Aviation

5001 - 10000 employés

🏨 Hôtellerie

📦 Logistique

✈️ Tourisme

Hospitality • Logistics • Travel

Signature Aviation est le plus grand réseau mondial de terminaux d'aviation privée, offrant des expériences exceptionnelles et un support essentiel aux clients de l'aviation d'affaires et privée. Présente dans plus de 200 localisations à travers 27 pays sur cinq continents, Signature Aviation propose des services de classe mondiale, notamment du carburant d'aviation durable, des solutions de vente sur mesure, de la maintenance et de l'immobilier. En tant que leader dans l'industrie de l'hospitalité aéronautique, elle garantit une expérience de voyage sans faille à ses clients dans le monde entier.

Description

• Lead workforce planning, forecasting, capacity modeling, and labor optimization initiatives across multiple FBO locations. • Manage and develop Workforce Optimization team members through coaching, mentoring, performance feedback, and career development activities. • Partner with field leadership to develop labor strategies, hiring plans, staffing recommendations, schedule optimization solutions, and labor cost management initiatives. • Oversee workforce modeling processes and ensure the accuracy, consistency, and practical application of labor planning methodologies. • Directly support 15-20 bases for their labor strategy, execution, and planning functions. • Translate workforce, operational, and financial data into actionable recommendations for leaders at all levels of the organization. • Monitor workforce performance metrics and identify opportunities to improve productivity, labor utilization, service delivery, and cost efficiency. • Drive implementation of workforce management initiatives and support organizational change efforts related to labor planning and workforce effectiveness. • Lead cross-functional projects involving Operations, Finance, Human Resources, Revenue Management, and Continuous Improvement teams. • Develop and deliver presentations, business reviews, and executive-ready recommendations communicating workforce trends, risks, opportunities, and strategic priorities. • Identify and eliminate barriers to execution through process improvement, automation, and innovative workforce solutions. • Provide leadership for enterprise workforce planning initiatives while ensuring execution of operational priorities at the field level. • Serve as a subject matter expert on workforce optimization principles, labor performance management, and workforce planning best practices.

🎯 Exigences

• Bachelor's degree in Business, Finance, Operations, Industrial Engineering, Economics, Statistics, or a related field. • 5-8 years of experience in workforce planning, labor management, capacity planning, forecasting, operational analytics, finance, or related analytical disciplines. • 1-3 years of experience leading projects, workstreams, or direct reports in a professional environment. • Demonstrated experience developing workforce strategies and translating analytical insights into business decisions. • Proven ability to influence leaders across multiple functional areas through data-driven recommendations. • Experience supporting operational leaders and managing complex stakeholder relationships. • Strong presentation and communication skills, including experience presenting to senior leadership audiences. • Demonstrated success managing multiple priorities and leading cross-functional initiatives in a fast-paced environment. • Strong leadership and coaching skills with the ability to develop talent and cultivate high-performing teams. • Advanced analytical, forecasting, and financial modeling capabilities. • Experience with workforce planning methodologies, scheduling strategies, labor productivity metrics, and performance management frameworks. • Strong project management skills with demonstrated ability to lead large-scale initiatives from concept through implementation. • Excellent business acumen with the ability to balance operational, financial, and workforce considerations. • Proven ability to influence stakeholders across multiple levels of the organization without direct authority. • Skilled at translating complex data into compelling business narratives and executive-level recommendations. • Experience driving process improvements, automation efforts, and continuous improvement initiatives. • Ability to navigate ambiguity, exercise sound judgment, and make decisions using both quantitative and qualitative inputs. • Advanced proficiency in Microsoft Excel, Power BI, and workforce analytics tools. • Willingness to travel up to 20-25%.

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