Payment Support Specialist

Emploi pas sur LinkedIn

🔥 il y a 20 heures

🐊 Florida – Distant

🐊 Florida – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🦅 Parrain de Visa H1B

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Surgical Information Systems

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1996

☁️ SaaS

🤝 B2B

📋 Conformité

SaaS • B2B • Compliance

Surgical Information Systems est une entreprise de services et logiciels axés sur la santé, fournissant des solutions de gestion en cloud pour les centres de chirurgie ambulatoire (ASC) et en périopératoire. Leur plateforme SIS Complete inclut la documentation clinique/DSE, la documentation en anesthésie et en chirurgie, l’analytique, des services de gestion du cycle de revenus (RCM) et des outils de conformité adaptés aux ASC et aux hôpitaux. SIS propose des produits SaaS ainsi que des services de facturation, de codage, de transcription et de conformité activés par la technologie pour améliorer les performances cliniques, financières et opérationnelles des prestataires chirurgicaux.

Description

• Partner with clients and internal teams to reconcile payments • Support accurate posting of payments and adjustments • Ensure patient account transactions are handled with precision, timeliness, and care • Maintain site-specific details for assigned clients • Monitor and audit payment posting activities to ensure accuracy, consistency, and adherence to company and payer guidelines • Ability to read and interpret an EOB • Provide feedback, guidance, and training support to payment posters to correct and prevent posting errors • Retrieve daily banking and lockbox correspondence • Verify that the correct contract rate is applied to billing • Communicate with and provide documentation to the payment posting department • Serve as the liaison for document management between the payment posting team and clients to support effective payment posting and reconciliation • Ensure timely posting of patient and insurance payments • Process virtual insurance credit card payments • Resolve clarification log inquiries on a daily basis • Ability to solve problems related to assigned tasks • Ability to verify contractual adjustments at time of posting • Perform payment corrections requested by AR Specialist • Generate/balance EOM closing reports • Communicate professionally with internal and/or external clients • Pull case documents for audits as needed • Complete posting for clients with offshore restrictions, as needed • Monitor credit balances and unassigned payments • Prepare refund packages to be sent to client

🎯 Exigences

• High school diploma or GED equivalent • Healthcare payment posting experience required • Proven experience monitoring payment posting activities to ensure accuracy and consistency • Knowledge of computers and Windows-driven software (MS Word, Excel, and Outlook) • Excellent command of written and spoken English • Cooperative work attitude with co-workers, management, patients, and external contacts • Strong attention to detail and speed while working within tight deadlines • Exceptional ability to follow oral and written instructions • A high degree of flexibility and professionalism • Experience working in an Ancillary or Ambulatory Surgery Center (ASC) • Working knowledge of IPAs and health plans is required • Comfortable with both electronic and manual payor follow-up • Able to quickly identify trends and escalate as appropriate • Ability to read, analyze and interpret insurance plans, financial reports, and legal documents

🏖️ Avantages

• Health insurance • 401(k) matching • Professional development opportunities • Paid time off