Regional Director, Operations & Revenue Development

🕒 il y a 3 mois

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

⏰ Temps Plein

🔴 Expert

⚙️ Opérations

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Sonesta Hotels

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10 000+ employés

Hospitality

Sonesta Hotels est une entreprise hôtelière qui se concentre sur la fourniture de services d'hébergement exceptionnels dans divers endroits. L'entreprise offre des opportunités de carrière dans les rôles corporatifs et hôteliers, en mettant l'accent sur le développement personnel et la collaboration en équipe. Sonesta Hotels s'engage à maintenir des normes de qualité dans l'entretien ménager et la maintenance pour assurer la satisfaction des clients. Elle promeut une approche axée sur la communauté, accueillant les individus à rejoindre leur communauté de talents et à explorer des parcours professionnels au sein de l'industrie.

Description

• Fosters brand equity, best in class operations, and net unit growth by consulting and supporting assigned hotels focusing on revenue performance, guest satisfaction, and brand program and standards execution • Develops meaningful hotel owner and operator relationships through authentic engagements • Conducts on-property business performance consultative visits with owners/operators in assigned region (Typically 2x/year) • Analyzes, develops, and delivers Business Performance 360 consultative reviews and business improvement recommendations • Conducts a bi-monthly courtesy call to each hotel to foster relationships • Assists hotel’s sales and marketing efforts by conducting hotel market assessments and identifying sales opportunities • Partners with the hotel by making in-market sales calls to develop and deliver both booked and qualified sales lead opportunities • Advocates the voice of the franchisee in balance with Sonesta objectives, to continuously improve brand tools, resources, strategies, and program development to provide an optimal owner/operator experience and results with the brand

🎯 Exigences

• Bachelor’s degree or relevant experience in lieu of degree • 10+ years professional multi-unit hotel operations and revenue generation leadership • Proficient knowledge of desktop productivity tools including MS Excel, Word, PowerPoint, electronic scheduling and e-mail systems business intelligence analysis tools, and CRM account management systems • Highly organized and demonstrate success as a self-starter and ability to effectively prioritize work to meet deadlines • Must have the ability to multi-task across different disciplines and time zones utilizing multiple forms of communication including email, telephone, and written correspondence

🏖️ Avantages

• Medical, Dental and Vision Insurance • Health Savings Account with Company Match • 401(k) Retirement Plan with Company Match • Paid Vacation and Sick Days • Sonesta Hotel Discounts • Educational Assistance • Paid Parental Leave • Company Paid Life Insurance • Company Paid Short Term and Long Term Disability Insurance • Various Employee Perks and Discounts • Hospital Indemnity • Critical Illness Insurance • Accident Insurance