Partner Account Manager

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🇺🇸 États-Unis – Télétravail

💵 $115 000 - $145 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Spark

Site WebLinkedInTous les Emplois

51 - 200 employés

☁️ SaaS

Insurance • SaaS

Spark est une plateforme moderne qui révolutionne l'industrie du courtage d'assurance en fournissant une technologie de pointe et des services experts. Son objectif est d'améliorer la productivité des courtiers, de rationaliser les opérations et d'accélérer la croissance des agences. Spark offre une suite complète d'outils, comprenant des rapports d'entreprise, la contractualisation, la licence, le marketing et le support client, en se concentrant particulièrement sur Medicare. Grâce à des partenariats stratégiques, Spark aide les courtiers à évoluer efficacement, assurant une visibilité et des insights inégalés sur les opérations commerciales.

Description

• Advocate for Spark’s mission and vision, driving usage of Spark’s platform and services to minimize churn and create lasting partnerships. • Build and maintain relationships with Partners’ leadership and operations teams to ensure the growth of their businesses. • Lead all phases of the Partner life cycle including onboarding, adoption of Spark’s platform, and expansion. • Implement effective onboarding strategies and processes, accounting for unique agency dynamics, to ensure Partners incorporate Spark best practices into their operations. • Address and resolve commercial or product issues or concerns. • Collaborate cross-functionally to identify areas for improvement and ways to enhance partner satisfaction and retention. • Provide Voice of Customer insights to marketing, sales and product teams. • Negotiate adjustments to partnership agreements, adhering to Spark frameworks and guidelines. • Adapt to internal workflow and process changes, and support external communication to Partners.

🎯 Exigences

• 6+ years of experience in Partner Account Management, or Partner Success. • 2+ years of project management or onboarding/implementation experience. • 3+ years of experience in a high-growth SaaS environment. • Proven ability to grow multiple Partner accounts while maintaining strict attention to detail. • Excellent analysis and negotiation abilities • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

🏖️ Avantages

• Equity compensation • Health care, including dental and vision through our PEO Sequoia • Flexible work location; co-working available • 401k • Paid Time Off • Monthly Remote Work Stipend (help cover costs of home-office needs) • Paid Parental Leave • Up to 14 weeks for birthing parents • Up to 8 weeks for non-birth parents • 11 paid holidays • 2 week sabbatical at 5 years of employment • Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi